Mitel 5001, User Manual

Page 1: ...USER GUIDE M I T E L N E T WO R K S M I T E L N E T WO R K S IP Phone 5001 ...

Page 2: ...3100 ICP 4 0 ...

Page 3: ...KH HTXLSPHQW DQG UHFHLYHU z RQQHFW WKH HTXLSPHQW LQWR DQ RXWOHW RQ D FLUFXLW GLIIHUHQW IURP WKDW WR ZKLFK WKH UHFHLYHU LV FRQQHFWHG z RQVXOW WKH GHDOHU RU DQ H SHULHQFHG UDGLR 79 WHFKQLFLDQ IRU KHOS 7KLV HTXLSPHQW FRPSOLHV ZLWK 3DUW RI WKH 5XOHV 7KH KDQGVHW SURYLGHG ZLWK WKLV HTXLSPHQW LV KHDULQJ DLG FRPSDWLEOH 7KLV HTXLSPHQW LV QRW IRU FRQQHFWLRQ WR WKH WHOHSKRQH QHWZRUN RU SXEOLF FRLQ SKRQH VHUY...

Page 4: ...LVWXUE PHUJHQF DOOV WHQVLRQ 3DJLQJ WHUQDO DOO DLWLQJ 7RQH WHUQDO LYHUW ROORZ 0H ROORZ 0H P HUH URXS DOO 3LFN XS QWUXGH H OLFN RQWURO DVW 1XPEHU 5HGLDO RXGVSHDNHU 3DJLQJ 0HVVDJH DLWLQJ 0 0XOWL UHTXHQF 7RQH LDOOLQJ 1LJKW 6HUYLFH 3LFN XS 3 1 3HUVRQDO GHQWLILFDWLRQ 1XPEHU RGHV 6 VWHP ROG 6 VWHP 6SHHG DOO 1XPEHUV 7KUHH 3DUW RQIHUHQFH LWKKROG GHQWLW FEATURE ACCESS CODES ...

Page 5: ...VWDQGDUG QXPHULF NH SDG 7KH IL HG IXQFWLRQ NH V DUH 0 66 2 DQG 5 DQGVHW 6SHDNHU 0HVVDJH DLWLQJ QGLFDWRU XQFWLRQ H V 1XPHULF H SDG 9ROXPH RQWURO Telephone Status Indicators About Feature Access Codes 8VH RI VRPH IHDWXUHV UHTXLUHV GLDOOLQJ DFFHVV FRGHV 7KH FRGHV DUH IOH LEOH DQG PD EH GLIIHUHQW WKDQ WKRVH LQ WKLV JXLGH VN RXU GPLQLVWUDWRU IRU D OLVW RI FRGHV RX VKRXOG XVH 6LWXDWLRQ 7KH PHVVDJH ZDLWL...

Page 6: ...ume while the set is ringing z 3UHVV WKH 9ROXPH FRQWURO EXWWRQ To adjust the Handset Receiver Volume when you are using the handset z 3UHVV WKH 9ROXPH FRQWURO EXWWRQ USING YOUR PHONE Making and Answering Calls To make a call LIW WKH KDQGVHW LDO WKH QXPEHU To answer a call z LIW WKH KDQGVHW Account Codes Q DFFRXQW FRGH LV D VHULHV RI GLJLWV WKDW RX DVVLJQ WR RXU LQFRPLQJ RU RXWJRLQJ FDOOV XVXDOO IR...

Page 7: ...HW To cancel an Alarm Call z LDO Call Park Pick up 7KLV IHDWXUH DOORZV RX WR SLFN XS DQ H WHUQDO FDOO KHOG RQ D VSHFLILF OLQH E DQRWKHU H WHQVLRQ Q H WHQVLRQ XVHU EURDGFDVWV D PHVVDJH LQIRUPLQJ RX WKDW RX KDYH D FDOO ZDLWLQJ WR EH DQVZHUHG DQG RQ ZKLFK OLQH WKH FDOO LV KHOG 1RWH RXU GPLQLVWUDWRU FDQ VHW XS WKH V VWHP VR WKDW D VLQJOH GLJLW FDQ EH XVHG WR SLFN XS WKH FDOO LQVWHDG RI XVLQJ WKH WKUHH...

Page 8: ... ROORZ 0H DQG ROORZ 0H P HUH HOVHZKHUH LQ WKLV JXLGH IRU PRUH LQIRUPDWLRQ z WHUQDO LYHUW GLYHUWV DOO RXU LQFRPLQJ FDOOV WR DQ H WHUQDO GHVWLQDWLRQ IRU H DPSOH D FHOOXODU SKRQH RU RX KRPH QXPEHU RU PRUH LQIRUPDWLRQ VHH WHUQDO LYHUW HOVHZKHUH LQ WKLV JXLGH z 6SOLW LYHUW GLYHUWV RXU LQFRPLQJ LQWHUQDO FDOOV DQG H WHUQDO FDOOV WR GLIIHUHQW GHVWLQDWLRQV To program and activate call diversions LDO RQH RI...

Page 9: ... V VWHP WKDW KDV DFFHVV WR DQ RXWVLGH OLQH OPERATION FFHVV D OLQH E GLDOOLQJ WKH RXW DFFHVV GLJLW RX KHDU H WHUQDO GLDO WRQH LDO Extension Paging 7KLV IHDWXUH DOORZV RX WR WXUQ RQ WKH ORXGVSHDNHU DW DQRWKHU H WHQVLRQ RU DW D QXPEHU RI H WHQVLRQV DQG EURDGFDVW D PHVVDJH WR WKHVH H WHQVLRQ XVHUV RX FDQ XVH WHQVLRQ SDJLQJ WR SDJH DQRWKHU H WHQVLRQ XVHU DOO H WHQVLRQ XVHUV LQ DQ H WHQVLRQ JURXS DOO H ...

Page 10: ... VWLOO PDNH LQWHUQDO FDOOV DQG GLDO HPHUJHQF QXPEHUV IURP D ORFNHG H WHQVLRQ 1RWHV z 7KLV IHDWXUH LV QRW DYDLODEOH DW DOO H WHQVLRQV SOHDVH FRQWDFW RXU GPLQLVWUDWRU LI RX UHTXLUH WKLV IHDWXUH z QYRNLQJ WHUQDO LYHUW FDQFHOV DQ DFWLYH LQWHUQDO FDOO GLYHUVLRQ DQG YLFH YHUVD z RX FDQQRW GLYHUW RXU FDOOV WR DQ H WHUQDO GHVWLQDWLRQ LI RX DUH GLYHUWLQJ WR DQ LQWHUQDO H WHQVLRQ RU YLFH YHUVD To divert all...

Page 11: ...GLFDWLQJ WKDW RXU FDOOV DUH EHLQJ GLYHUWHG To enable but not activate Follow Me from your usual extension z LDO RXU FDOOV DUH QRW GLYHUWHG XQWLO DQRWKHU H WHQVLRQ LQYRNHV WKH ROORZ 0H P HUH IHDWXUH Follow Me I m Here 7KLV IHDWXUH HQDEOHV RX WR SXOO FDOOV IURP RXU XVXDO H WHQVLRQ WR WKH H WHQVLRQ DW ZKLFK RX DUH FXUUHQWO ZRUNLQJ RX FDQ XVH WKLV IHDWXUH WR HQVXUH WKDW RXU FDOOV FRQWLQXH WR IROORZ RX...

Page 12: ...VWUDWRU RX FDQQRW LQWUXGH RQ DQ H WHQVLRQ ZKLFK KDV z 683 5 LQWUXGH SULRULW z D KLJKHU LQWUXGH SULRULW WKDQ DOORFDWHG DW RXU RZQ H WHQVLRQ z D 7KUHH 3DUW RQIHUHQFH FDOO LQ SURJUHVV z R 1RW LVWXUE DFWLYDWHG 1RWH VLQJOH GLJLW DFFHVV FRGH LV UHTXLUHG WR XVH QWUXGH VN RXU GPLQLVWUDWRU IRU WKH FRGH Intruding on an Established Conversation You attempt to call extension A but A is in conversation with pa...

Page 13: ...umber Redial To redial the last number that you manually dialled LIW RXU KDQGVHW 3UHVV 5 Loudspeaker Paging 7KLV IHDWXUH DOORZV RX WR PDNH DQ DQQRXQFHPHQW YLD WKH ORXGVSHDNHU V VWHP 1RWH RQWDFW RXU GPLQLVWUDWRU WR FKHFN WKDW RXU H WHQVLRQ KDV WKH FRUUHFW SHUPLVVLRQV WR PDNH DQ DQQRXQFHPHQW To make an announcement via the loudspeaker system LIW RXU KDQGVHW DQG GLDO WKH RXGVSHDNHU 3DJLQJ H WHQVLRQ Q...

Page 14: ...R ULQJLQJ RU EXV WRQH SUHVV 0 66 To leave a message waiting indication at an extension without calling the extension LIW RX KDQGVHW DQG GLDO QWHU WKH H WHQVLRQ QXPEHU RI WKH WDUJHW H WHQVLRQ Responding to a Message Waiting Indication If your extension s Message Indicator is flashing LDO I WKH PHVVDJH ZDLWLQJ LQGLFDWLRQ LV IURP DQRWKHU H WHQVLRQ XVHU WKH RULJLQDWLQJ H WHQVLRQ RI WKH PHVVDJH ZDLWLQJ...

Page 15: ...ice Pick up 7KH 1LJKW 6HUYLFH IHDWXUH DOORZV DQ GPLQLVWUDWRU WR GLUHFW LQFRPLQJ H WHUQDO FDOOV RXWVLGH RI QRUPDO ZRUNLQJ KRXUV WR RQH RU PRUH H WHQVLRQV 7KHUH DUH WZR 1LJKW 6HUYLFH JURXSV DYDLODEOH DQG DQ H WHQVLRQ FDQ EH LQFOXGHG LQ HLWKHU RU ERWK JURXSV KHQ HLWKHU RI WKH 1LJKW 6HUYLFH PRGHV LV DFWLYH WKH 1LJKW 6HUYLFH 3LFN XS IHDWXUH DOORZV RX WR SLFN XS H WHUQDO FDOO WKDW LV ULQJLQJ DW DQRWKHU ...

Page 16: ...QVLRQ UHPDLQV XQORFNHG IRU VHFRQGV GHIDXOW DOORZLQJ RX WR PDNH IXUWKHU FDOOV LI UHTXLUHG DIWHU WKLV WLPH WKH H WHQVLRQ UHWXUQV WR LWV ORFNHG VWDWH System Hold LWK 6 VWHP ROG DQ H WHQVLRQ XVHU FDQ SLFN XS WKH KHOG FDOO LI WKH KDYH D 66 NH SURJUDPPHG IRU WKH KROGLQJ H WHQVLRQ To place a call on System Hold z 3UHVV 2 DQG UHSODFH WKH KDQGVHW LQ WKH FUDGOH To retrieve a call from System Hold LIW WKH KD...

Page 17: ... call is already in place or to add another party to an existing Conference 3UHVV 2 LDO WKH QXPEHU RI WKH QH W SDUW DLW IRU DQ DQVZHU LDO RU DQRWKHU GLJLW DV GHWHUPLQHG E WKH 6 VWHP GPLQLVWUDWRU To leave a Conference z DQJ XS Withhold Identity RU HDFK H WHUQDO FDOO RX FDQ FRQWURO ZKHWKHU RU QRW RXU SKRQH QXPEHU GLVSOD V RQ WKH FDOOHG SDUW V SKRQH To withhold your identity from the called party z L...

Page 18: ...QVLRQ URXS QWHUQDO DOOV 6SOLW LYHUW 1R QVZHU XV WR DQ WHQVLRQ URXS QWHUQDO DOOV 6SOLW LYHUW OZD V WR DQ WHQVLRQ WHUQDO DOOV 6SOLW LYHUW OZD V WR DQ WHQVLRQ URXS WHUQDO DOOV 6SOLW LYHUW 1R QVZHU XV WHUQDO DOOV 6SOLW LYHUW 1R QVZHU XV WR DQ WHQVLRQ URXS WHUQDO DQFHO LYHUW DQFHO 6SOLW LYHUW QWHUQDO DOOV DQFHO 6SOLW LYHUW WHUQDO DOOV R 1RW LVWXUE 1 WHQVLRQ 3DJLQJ WHUQDO DOO DLWLQJ 5HPRWH DOO RUZDUG RO...

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