User Guide
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To unlock your extension:
1. While your extension is idle, press the programmable key assigned to the PIN CODE feature.
2. Dial your PIN code. If programmed, your PIN CODE key extinguishes.
3. Replace
your
handset.
To make an external call from another user’s locked extension:
1. While the extension is idle, press the programmable key assigned to the PIN CODE feature.
2. Dial your PIN code.
3. Access a line and dial the required external number.
4. At the end of the call, replace your handset. This extension remains unlocked for 60 seconds
(default) allowing you to make further calls if required, after this time the extension returns to its
locked state.
Night Service
About Night Service
Placing the system into Night Service mode is only available from an Administrator Extension,
however, an extension user can setup a NIGHT SERVICE key at their extension to monitor whether
the system is in Day or Night Service mode.
Two night service modes are available: Night Service 1 and 2. An Administrator can setup the system
to direct incoming calls to an extension or a number of extensions which will be answered outside of
regular working hours.
Each Night Service mode has an associated pick-up group, and when a night service mode is
operating, incoming calls can be picked up by any extension user in the group. Refer to Night Service
Pick-up.
To monitor whether the system is in Day or Night Service mode:
1. When the system moves into Night Service 1 or 2 mode the programmed NIGHT SERVICE 1 or
NIGHT SERVICE 2 key lights and the following message is displayed: NIGHT SERVICE x, where
x indicates the Night Service mode.
Night Service Pick-up
When Night Service is active, this feature allows you to pick up an incoming external call which is
ringing at another extension in your Night Service Pick-up group.
Note: Your System Administrator can set up the system so that a single-digit can be used to pick-
up the call instead of using the three-digit access code. Contact your System Administrator for a
list of single-digit access codes.
To answer a call that is ringing at another extension in your Night Service Pick-up group:
•
Press
the
NIGHT SERV PICKUP key, or dial the Call Pick-up single-digit access code. You are
connected to the caller of the ringing extension.
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