Mitel 5212 IP Phone, User Manual

Page 1: ...USER GUIDE...

Page 2: ...PN 58009805 Rev A 3300 ICP 6 1...

Page 3: ...Resilient 3300 ICP Systems 8 5224 IP Phone Line Interface Module 8 TIPS FOR YOUR COMFORT AND SAFETY 8 Don t cradle the handset 8 Protect your hearing 9 Adjust the viewing angle 9 CUSTOMIZING YOUR 5212...

Page 4: ...peed Call Keys 17 Speed Call 18 Handsfree Operation 19 Auto 20 CALL HANDLING 21 Hold 21 Mute 21 Transfer 22 Conference 22 Conference Split 22 Add Held 5224 IP Phone only 23 Swap 23 Call Forward 24 Cal...

Page 5: ...IP Phone only 37 Headset Operation 38 Headset Operation with Feature Control Switch 39 Music 40 Group Paging Meet Me Answer 41 Trunk Flash 41 Record a Call 42 Hot Desking 43 Tag Call 45 Call History 4...

Page 6: ...2 and 5224 IP Phones support Mitel Call Control MiNet protocols and session initiated protocols SIP The 5224 IP Phone also supports modules such as the Line Interface Module 5310 IP Conference Unit an...

Page 7: ...2 The 5212 IP Phone...

Page 8: ...3 The 5224 IP Phone...

Page 9: ...2 Softkeys 5224 IP Phone only Context sensitive keys change depending on the modes of the operation and the menu currently displayed Softkeys enable you to easily view and select a variety of feature...

Page 10: ...ou of messages waiting in your voice mailbox Note The Ring Message indicator also flashes when messages are waiting 6 Keypad Use to dial 7 Programmable Personal Keys and Designation Card Provides 12 k...

Page 11: ...ug restores handset operation Ring Message indicators Feature Function 8 Handsfree Speaker Provides sound for Handsfree calls and background music 9 Handset Use for handset calls If you are in headset...

Page 12: ...Yes softkey Procedures in this guide also specify when a menu option is available on only one of the phones for example On a 5224 IP Phone only press the Save softkey Using Your IP Phone in Remote Mod...

Page 13: ...rface Module is an optional device that adds an analog phone line POTS capability to your 5224 IP phone only If Emergency Call Routing is not programmed on your 3300 ICP you must use the Line Interfac...

Page 14: ...andset operation Adjust the viewing angle The stand built into your phone tilts to give you a better view of the keys To tilt your telephone for better viewing 1 Turn the phone so that the front faces...

Page 15: ...or DOWN To adjust the Ringer Pitch while the set is idle 1 Press SUPERKEY 2 Press or the No softkey until Ringer Adjust appears 3 Press or the Yes softkey twice 4 Press UP or DOWN 5 Press SUPERKEY Ha...

Page 16: ...Control To adjust the Speaker Volume when making an on hook call or when listening to background music z Press UP or DOWN Display Contrast Control To adjust the Display Contrast while your set is idle...

Page 17: ...han those in this guide Ask your Administrator for a list of codes you can use To display information about a key 1 Press SUPERKEY 2 Press a personal key that isn t a line key 3 Press SUPERKEY To prog...

Page 18: ...s 6 Press or the Yes softkey MAKING AND ANSWERING CALLS Make a call 1 Lift the handset optional 2 If you want to use a Non Prime Line press a Line Appearance key 3 Do one of the following Dial the num...

Page 19: ...ncy Call Routing is NOT programmed Emergency Number dialing should only be performed by picking up the handset and selecting the Line Interface Module key you have programmed If Privacy Mode is enable...

Page 20: ...ANALOG CALL 3 Dial your Local Emergency Number EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING PROGRAMMED Note This procedure is in addition to the methods described above To make an Emergency Call if Em...

Page 21: ...s letter press the softkey before proceeding If required press softkey to add a space between the first and last name z Press the Lookup softkey z If no match exists edit the original entry z If more...

Page 22: ...a line key 5 Press or the Change softkey 6 On a 5224 IP Phone only press the Yes softkey 7 Do one of the following To enter a new number dial the number press HOLD between digits to create a one seco...

Page 23: ...r an index number between 00 and 09 To store a personal Speed Call number 1 Lift the handset 2 Dial 67 3 Enter an index number between 00 and 09 4 Dial the number to be stored press HOLD between digit...

Page 24: ...e audio To use Handsfree operation to answer calls 1 Press the flashing line key 2 Begin speaking Your phone s Handsfree microphone and Handsfree speaker transmit and receive audio To hang up while us...

Page 25: ...ars 3 Do one of the following To enable Auto Answer press the TurnOn softkey To disable Auto Answer press the TurnOff softkey To answer a call when you hear ringback z Begin speaking Your phone s Hand...

Page 26: ...dset headset or handsfree microphone off during a call To turn Mute on during a call z Press MUTE The MUTE light turns ON To turn Mute off and return to the conversation z Press MUTE The MUTE light tu...

Page 27: ...omplete the Transfer press the Release feature key Conference To form a Conference when a two party call is already in place or to add another party to an existing Conference 1 Press TRANS CONF 2 Dial...

Page 28: ...the flashing line key To add a call on Hold to an existing conversation or conference 1 Press the AddHeld softkey 2 Press the flashing line key Swap To call another party when you are in an establish...

Page 29: ...irects external calls after several rings if you don t answer Note For information about I m Here see Call Forward Remote To program Call Forward 1 Press SUPERKEY 2 Press or the No softkey until Call...

Page 30: ...or the Yes softkey 4 Press or the Next softkey until the type of Call Forward appears 5 Do one of the following On a 5212 IP Phone press Change and then press TurnOff TurnOn On a 5224 IP Phone press t...

Page 31: ...remote station If you make an error while dialing use the or the softkey to backspace and correct the number 8 Press DOWN or the Save softkey To cancel Call Forward Remote from the station that set th...

Page 32: ...g up To again allow calls to be forwarded by the destination number 1 Lift the handset 2 Dial 73 3 Hang up Call Forward Forced 5224 IP Phone only To force an incoming call to be forwarded z Press the...

Page 33: ...rn Messaging Advisory on 1 Press SUPERKEY 2 If necessary press the or the No softkey until Advisory Msgs appears 3 Press or the Yes softkey when Advisory Msgs appears 4 Press or the Next softkey until...

Page 34: ...password and press the Enter softkey if available 3 Press the Yes softkey and do one or all of the following To display the time the message was sent press the More softkey To display the number of t...

Page 35: ...s the Enter softkey 6 changing or clearing your password do one of the following To change your password enter your new password and press the Enter softkey To clear your password enter 0 7 Enter your...

Page 36: ...gits 4 Press 5 Press CANCEL To enter an Account Code during a call on a 5224 IP Phone 1 Press SUPERKEY 2 Press the Yes softkey 3 Dial the Account Code digits 4 Press the Save softkey 5 Do one of the f...

Page 37: ...ress the Wait feature key or the Wait softkey To retrieve a call when you hear Campon tone z Press the Trade feature key or the Trade softkey Do Not Disturb To activate or deactivate Do Not Disturb z...

Page 38: ...even when the party is on a handset or headset call If the paged party has Handsfree Answerback enabled and turned on on the phone your page automatically establishes a handsfree call with the paged...

Page 39: ...rback on z When your phone is idle press MUTE once The MUTE key light flashes to indicate that Handsfree Answerback is ON z When a Direct Page arrives the MUTE key light turns OFF and a Handsfree call...

Page 40: ...paging party 3 Begin speaking 4 Lift the handset if you wish to switch from a Handsfree call to a handset call You are on a handset or headset call and MUTE is OFF 1 Check that MUTE is flashing 2 Pre...

Page 41: ...ves To answer the Direct Page indicated by single burst of tone Phone is idle and MUTE is OFF 1 Check that MUTE is ON solid 2 Lift the handset OR press MUTE key to answer in Handsfree mode The light t...

Page 42: ...softkey until Timed Reminder appears 3 Press the Yes softkey 4 Enter the time in 24 hour format 5 Press the Save softkey To view change and or cancel a pending Reminder 1 Press SUPERKEY 2 Press the No...

Page 43: ...ature key To answer a call when Auto Answer is disabled z Press the flashing line key To hang up z Press CANCEL To mute your headset microphone z Press the MUTE key The light turns ON To turn mute off...

Page 44: ...on is required for an extended period of time you should press the Headset feature key to return the telephone to handset mode To enable or disable Headset Operation z Press the Headset feature key To...

Page 45: ...e Music feature key To turn Music on and off on a 5224 IP Phone when the phone is idle 1 Press the SUPERKEY 2 Press the No softkey until Music appears 3 Do one of the following To turn the music on pr...

Page 46: ...the following To page your prime page group press To page a specific page group dial the page group directory number 4 Speak to the dialed party after the tone To respond to a Group Page by using Meet...

Page 47: ...IP Phone do one or all of the following z To stop and save a recording press the Record Call feature key z To stop and erase a recording press CANCEL To control recording on a 5224 IP Phone do one or...

Page 48: ...n activates your profile on any phone that supports Hot Desking Note All Hot Desking profiles have 13 programmable keys If you log into a phone that has a fewer number of keys the extra ones are hidde...

Page 49: ...you log in from another phone without logging out from the first one the system will automatically deactivate your profile on the first phone Hot Desk Remote Logout A user who has forgotten to log out...

Page 50: ...cious call may result in fines or other penalties To tag a malicious call z Press the Tag Call feature key while the call is in progress See Feature Keys elsewhere in this guide for information on pro...

Page 51: ...s displayed in brackets the number of new missed calls is indicated with a 2 To browse though the list of missed calls press or the Yes softkey followed by the UP and DOWN keys to scroll through the l...

Page 52: ...stem will be unable to complete the dialing automatically When this happens you can edit the dialed digits manually by pressing or the Clear softkey Use the or Clear softkey to delete the left most di...

Page 53: ...for instructions on programming a feature key 3 Do one of the following Press 0 for Day Service Press 1 for Night1 Press 2 for Night2 4 Hang up The Night Answer feature key light flashes slowly for N...

Page 54: ...r information about configuring Mobile Extension on your Mitel IP device refer to the Mobile Extension Quick Reference Guide available at www mitel com or contact your Administrator USING THE LINE INT...

Page 55: ...Interface Module line The user of the other phone must first hang up before you can access the Line Interface Module line To determine whether the Privacy option is enabled contact your System Adminis...

Page 56: ...wing z If your current call is using the Line Interface Module line press the flashing Line key of the held call The Line Interface Module call is automatically put on hold z If your current call is u...

Page 57: ...area Emergency Number dialing should only be performed by picking up the handset and selecting the Line Interface Module key If Privacy Mode is enabled and the Line Interface Module key local line is...

Page 58: ...Follow Me Remote 77 Call Forwarding End Chaining 64 Cancel Call Forwarding End Chaining 73 Call Forwarding Override 1 Callback Cancel Individual 1 Callback Cancel 1 Account Code 3 Call Park Remote Re...

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Page 60: ...TM Trademark of Mitel Networks Corporation Copyright 2005 Mitel Networks Corporation All rights reserved...