Mitel 5540 IP Console - User Guide
22
Phonebook
Phonebook is an optional feature that may be enabled on your console. Phonebook provides
access to the voice mail directory which allows you to reach an extension by entering the user's
first or last name rather than their extension or mailbox number. The voice mail system can be
configured to search either on first or last names (but not both at the same time).
To use the Phonebook feature
1.
Press the unlabeled key to the right of the TRUNK GROUP key.
This places a call to the voice mail system.
2.
At the prompt, enter the first or last name of the person you wish to reach using the keypad
(press 2 for A, B or C, press 3 for D, E or F, etc.). You can enter up to six letters.
3.
If a unique match is found, the console transfers the call to the desired user.
If more than one user name starts with the letters entered, the number of matches are listed,
and the system reads each match’s name or number followed by the keypad number to enter
to be transferred to that person.
Placing Calls
To place a call:
1.
Dial the destination number using the dialpad keys.
The dialed number appears on the second line of the display.
2.
After completing the call, press
Release
to disconnect it from the console.
Placing a Call on Hold
You can place up to three calls on hold using the fixed Hold keys. If you need to place more
calls on hold, use the Hold 4+ key in combination with the softkeys.
To place a call on hold:
1.
Inform the caller that you are placing the call on hold.
2.
Press
Hold 1
,
Hold 2
or
Hold 3
.
Its lamp lights indicating the call is on hold.
To retrieve a call on hold:
•
Press
Hold
that was used to place the call on hold.
Summary of Contents for 5540
Page 1: ...jfqbi RRQM fm çåëçäÉ rëÉê dìáÇÉ oÉäÉ ëÉ NKM ...
Page 8: ...Mitel 5540 IP Console User Guide viii ...
Page 9: ... Ü éíÉê N dÉííáåÖ pí êíÉÇ ...
Page 10: ...Mitel 5540 IP Console User Guide 2 ...
Page 24: ...Mitel 5540 IP Console User Guide 16 ...
Page 25: ... Ü éíÉê O ää e åÇäáåÖ ...
Page 26: ...Mitel 5540 IP Console User Guide 18 ...
Page 44: ...Mitel 5540 IP Console User Guide 36 ...
Page 45: ... Ü éíÉê P rëáåÖ póëíÉã cìåÅíáçåë ...
Page 46: ...Mitel 5540 IP Console User Guide 38 ...
Page 53: ... Ü éíÉê Q rëáåÖ bñíÉåëáçå cìåÅíáçåë ...
Page 54: ...Mitel 5540 IP Console User Guide 46 ...
Page 60: ...Mitel 5540 IP Console User Guide 52 ...
Page 61: ... Ü éíÉê R rëáåÖ qêìåâ cìåÅíáçåë ...
Page 62: ...Mitel 5540 IP Console User Guide 54 ...
Page 65: ... Ü éíÉê S eçíÉäLjçíÉä cÉ íìêÉë ...
Page 66: ...Mitel 5540 IP Console User Guide 58 ...
Page 73: ... Ü éíÉê T oÉÑÉêÉåÅÉ ...
Page 74: ...Mitel 5540 IP Console User Guide 66 ...
Page 76: ...Mitel 5540 IP Console User Guide 68 Abbreviated Dialing List Index Number Identity ...
Page 83: ...Trunk Identification 75 Trunk Identification Trunk Number Identity ...
Page 84: ...Mitel 5540 IP Console User Guide 76 ...
Page 88: ......