Call Handling Basics
♦
19
Other Ways of Dialing
You can use the following alternate ways of dialing a telephone
number:
Last Number Redial
– instead of redialing the number of the last
outside call you placed, let the system do it for you by dialing the Last
Number Redial code ( ______ ).
1
System Speed Call –
allows you to dial a telephone number by
entering a short access code. See System Speed Call on page 49.
Dial from Phone Book –
useful when you don’t know the full name
of the person you are asked to find or you only know the person’s
location or department. See Phone Book on page 46.
Dial from the Busy Lamp Field (BLF) -
displays a list of phones,
with status icons beside them. You can use the
[Call]
button to dial
any of these monitored phones. See Busy Lamp Field on page 32.
Dial from the Scratch Pad
– allows you to dial a telephone number
you typed on an electronic note pad. See Scratch Pad page 47.
Options
1
Use this space to record the digits you dial to access a specific trunk.
Questions about Dialing Telephone Numbers
Can I access a specific trunk?
Yes, you can select a specific trunk to dial out on.
•
Dial the Individual Trunk Access Code ( ______ ).
*
•
Dial the trunk number. Trunk numbers can be 1 to 4 digits long.
•
When you hear dial tone, continue dialing the telephone number.
If you hear busy tone, the trunk is in use. You can
•
Press
[Override]
to interrupt the call in an emergency
or
•
Press
Release
or
Cancel
to release the console from the trunk.
What do I do if I make a mistake while dialing?
If you notice the mistake before you complete dialing, press
Cancel
, and
then re-enter the number.
If you realize you transferred a call to the wrong extension and you wish to
cancel the transfer and reconnect the caller, you can
•
Press
Recover
or
•
Double-click the entry in the
Transferred Calls
list
See page 21 for more information.
Note:
You can recover a call that has been transferred, forwarded,
and system-routed calls, as long as a call has not been answered
at an extension. Once the call has been answered at an extension,
you can no longer recover it.
* Use this space to record the digits you dial to access a specific trunk.
Summary of Contents for 5550
Page 1: ...USER GUIDE ...
Page 7: ...Getting Started ...
Page 8: ...2 Getting Started ...
Page 17: ...Call Handling Basics ...
Page 18: ...12 Call Handling Basics ...
Page 34: ...28 Call Handling Basics ...
Page 35: ...Advanced Features ...
Page 36: ...30 Advanced Features ...
Page 56: ...50 Advanced Features ...
Page 57: ...Hotel Motel Features ...
Page 58: ...52 Hotel Motel Features ...
Page 65: ...Reference ...
Page 66: ...60 Reference ...