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5602 Wireless Handset User Guide

iv

Hold  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Transfer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Conference   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Answer Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Callback  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Call Park   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Call Pickup  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Do Not Disturb  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Direct Page   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Group Page  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Loudspeaker Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Music on Hold   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Mobile Extension  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Menu Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   17

Navigate the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Standby Menus   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

The Phonebook Tab    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Message Tab   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Call info Tab  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Toolbox Tab  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   21

Receive a Text Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Read a Stored Text Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Write and Send a Text message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Delete a Text Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Reply to a Text Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Confirm a Manual Acknowledge Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Forward a Text Message to Another Telephone   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Call the Sender of the Text Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Call a telephone number included in a Text Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Read the next Text Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Voice Mail   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Receive a Voice mail   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . 23

Check the Voice Inbox   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

One Key Voice Mail Access  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Add a New Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Summary of Contents for 5602

Page 1: ...IP DECT System Global 5602 Wireless Handset User Guide MITEL 3300 IP Communications Platform ...

Page 2: ...cument Revisions of this document or new editions of it may be issued to incorporate such changes No part of this document can be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without written permission from Mitel Networks Corporation Trademarks Mitel is a trademark of Mitel Networks Corporation Other product names mentioned in this document may be ...

Page 3: ...ume button 7 Off hook and YES key 7 On hook NO and On Off key 8 C Clear and MUTE key 8 MENU Key 8 R Message Key 8 Handsfree Key 8 Navigation Key 8 Enter Text and Numbers 9 Customizing Your Phone 10 Volume Mute Control 10 Adjust the Volume During a Call 10 Mute the Microphone During a Call 10 Turn Loudspeaking Function On Off 10 Turn the Ring Signal On Off 10 Lock Unlock the keypad 10 Change the Di...

Page 4: ...essage Tab 19 Call info Tab 19 Toolbox Tab 20 Messaging 21 Receive a Text Message 21 Read a Stored Text Message 21 Write and Send a Text message 21 Delete a Text Message 21 Reply to a Text Message 21 Confirm a Manual Acknowledge Request 22 Forward a Text Message to Another Telephone 22 Call the Sender of the Text Message 22 Call a telephone number included in a Text Message 22 Read the next Text M...

Page 5: ...gs 25 Backlight 25 Contrast 26 Enable Disable Popup Info 26 Time Date Settings 26 Set Time Format 26 Set Date Format 27 Phone Lock settings 27 Activate the Phone Lock 27 Deactivate the Phone Lock 27 Select Answering Mode 27 Change the Menu Language 28 In Charger Mode 28 Master Reset 28 Registration 29 Over Air Registration 29 Login Users 30 Logout Users 30 Operation Notice 31 Accessibility and Voi...

Page 6: ...5602 Wireless Handset User Guide vi ...

Page 7: ... functions Elements of Your Handset 1 LED 2 Earpiece 3 Display 4 Headset Connector 5 On Off On hook and NO Key 6 Menu Key 7 Handsfree Key 8 R Message Key 9 Microphone 10 Mute C Key 11 Navigation Key 12 YES Key 13 Loudspeaker on back of handset 14 Volume Down 15 Volume Up To turn the phone On or Off press and hold the NO key for 3 seconds Note The handset may retain small magnetic objects around th...

Page 8: ...the Battery on page 33 The battery is not intended to be charged outside the telephone or to be frequently exchanged Contacting Emergency Services This handset like any wireless phone communicates using radio signals As with any wireless phone you may not be able to establish a connection under all conditions therefore you should not rely solely on a wireless telephone for essential emergency comm...

Page 9: ...ody using belt clip maximum measured SAR value in this configuration is 0 04 W kg Environmental Requirements Only use the handset in temperatures between 0C to 40C 32F to 140F Avoid exposing the handset for direct sunlight or close to other heat sources Keep the handset away from excessive heat and moisture Do not expose the handset to open flame Keep the handset away from strong electromagnetic f...

Page 10: ...k and the current date and time if NTP settings are configured The bottom line Info row displays icons that give the user information such as signal strength new messages missed calls and battery status For more information see Icons on page 5 Off hook The following illustrations are examples of display information during a call 003 Menu tabs in standby mode System information User identity name a...

Page 11: ...on as shown in the following chart Icons Icon Title Description Signal Strength visible when the cordless phone is connected to a system The number of bars shown in the display depends on the signal strength RIng SIgnal Muted shown when the MUTE key is pressed and Mute ringer is selected Battery always shown in the display in standby mode When the level is low it is time to charge the battery Low ...

Page 12: ...d when the phone is placed in the charger The redirected caller identity is displayed beside the icon Outgoing call added to all outgoing calls in the call list Answered call added to all answered calls in the call list Missed Call added to all missed calls in the call list Call info indicates that there are new missed calls in the call list The icon remains in the display until the calls are chec...

Page 13: ...version of calls and messages to another phone The Toolbox menu contains a calculator alarm clock and personal phone settings such as changing the ringer volume selecting language etc The 3rd party menu contains all functions for calls where a third or more part is involved The Ongoing call menu contains short cuts to the message menu and to the call list and possibility to change to DTMF signalli...

Page 14: ...ey when off hook to open the 3rd party menu When you exit a menu using the MENU key the last used menu is stored The next time the MENU key is pressed the stored menu opens Press this key when the voice message icon is displayed to enter your messaging system and retrieve the voice message Note Use of this feature depends on the network Press the Handsfree key to turn the loudspeaker on off during...

Page 15: ...selected after a time out or when another key is pressed To change to upper lower case press the key before entering the character To add space in the text short press key 1 The first character entered in a message or when adding editing a name in the phone book will be an upper level character followed by lower level characters unless the key is pressed before entering the character To delete a c...

Page 16: ...een ring signal on off The Ring signal muted icon indicates a silenced telephone Lock Unlock the keypad To prevent accidentally pressing keys and making a call the keys can be blocked by locking the keypad 1 In the Toolbox menu see Toolbox Tab on page 20 select Locks and then press YES 2 Select Key lock and then press YES 3 Set to Automatic to lock the keypad and confirm the choice by pressing YES...

Page 17: ...11 2 Select Long DTMF and then press YES Switch to short DTMF tones 1 While calling select the Ongoing call tab 2 Select Short DTMF and press YES Send a Dial Tone Pause A long press on the key adds a pause It is displayed as ...

Page 18: ... character in the name Use short presses on the same key to step between the characters and use the Down navigation key to select the desired name For example to dial the name Eva press key 3 DEF twice the first press shows all names starting with D and the second press shows all names starting with E Scroll with the Down navigation key to find the name 2 Press YES to dial Call by a name in the ph...

Page 19: ... transfer and then press NO to hang up and connect the other two parties To terminate the transfer and return to the held call press the R key and then press 1 Conference To conference with another party during an active call 1 Put the active call on hold Press the R key 2 Dial the number of the third party with whom you want to conference 3 Press the R key twice to put the third party on hold 4 E...

Page 20: ...owed by the directory number on which to park the call and then press YES 3 Inform the called party of the waiting call To retrieve a parked call 1 Press YES to go off hook 2 Dial the Call Park Retrieve feature access code immediately followed by the directory number on which the call is parked and then press YES Call Forward To set Call Forwarding 1 Press YES to go offhook 2 Enter the feature acc...

Page 21: ...e press NO to hang up Do Not Disturb is activated To deactivate Do Not Disturb 1 Dial the Do Not Disturb Cancel feature access code and then press YES 2 When you hear a dial tone press NO to hang up Do Not Disturb is deactivated Direct Page Direct Paging allows you to page a party through the party s handsfree speaker 1 Dial the feature access code for Direct Page and then press YES 2 Dial the ext...

Page 22: ...t enables you to twin your desk phone with an external PSTN connected phone yourcell phone forexample Calls arriving at the desk phone ring the cell phone simultaneously until one or the other is answered or if unanswered are forwarded to voice mail You can use the 5602 wireless handset as a destination twinned device for your desk phone For information about using your handset for Mobile Extensio...

Page 23: ...ternative Press NO to go back one step in the menu Confirm your alternative setting with a press on YES To exit Menu mode and return to standby mode press the Menu key or press and hold the NO key for more than one second Note When you exit by pressing the Menu key the last used menu tab setting is saved When you press the Menu key again the saved menu is opened Standby Menus The following diagram...

Page 24: ...ete contact Open central 010 Name Albert E Bert A Christine David Eva Fred C All entries are shown in alphabetic order Name Christine David Eva All entries in the local phonebook are shown in alphabetic order New From Call list Name Search entries in the central phonebook System dependent ...

Page 25: ...xt Voice Inbox Send 011 Unsent New Outbox Message 1 Message 2 Message 10 Access to your voice mailbox System dependent Missed calls Call list Call time Dev services 012 Not visible for the normal user 7629 03 31 7682 05 26 7845 23 Sep 03 7629 20 Sep 03 Total 03 47 06 Last call 00 00 07 7891 01 30 7629 03 31 7827 03 35 7682 05 26 7845 20 Oct 03 The 20 last calls are shown ...

Page 26: ... Medium 2 High 1 High 2 Mix 1 Mix 2 Melody 1 Melody 6 User 1 User 10 Mail Voice None Click Tone Low 1 Low 2 Medium 1 Medium 2 High 1 High 2 Mix 1 Mix 2 Melody 1 Melody 6 User 1 User 8 Backlight Contrast Popup info Subscribe Select Priority Rename subs Unsubscribe Time format Date format Key lock Phone lock Any key Auto answer On Off Redirect Settings only All Silent Click Tone Set Clear On On when...

Page 27: ...e before the 160 character maximum The first character entered will be an uppercase character followed by lowercase characters unless the key is pressed before entering the character When pressing a key the first available character on that specific key is displayed see Enter Text and Numbers on page 9 To type any of the other characters on that key press the key until that character appears in th...

Page 28: ... 4 Write additional text if required and then press YES to forward the message Call the Sender of the Text Message 1 In the Message tab select Inbox and then press YES 2 Select the message from the appropriate sender 3 Scroll with the Down navigation key to Call sender and press YES 4 Press YES twice to call the sender Call a telephone number included in a Text Message If the sender has included a...

Page 29: ...ed by users Both phonebooks list names in alphabetical order Both personal and company listings appear in the display with company names indicated by a Keys locked icon It is also possible to access a central phonebook see The Phonebook Tab on page 18 Enter the first few characters of a name or number and the messaging server returns a list of names and numbers that matches your search Add a New E...

Page 30: ...or and press YES 2 Enter digit s To switch between x and press the key Enter next digit s and then press YES to calculate Sound and Alert Settings Adjust the Ringer Volume 1 In the Toolbox menu select Sound Alerts and then press YES 2 Select Ringer volume 3 Select desired setting for Voice Mail or Alarm clock Step with to increase the volume and with to decrease it 4 Press YES to save the setting ...

Page 31: ...S to save the setting Set different Message Alerts for Mail and Voice Messages 1 In the Toolbox menu select Sound Alerts and then press YES 2 Select Message alert and then press YES Different message alerts for the two types of messages can be selected The cordless phone has 14 different message alerts by default Ten additional message alerts can be downloaded to the phone 3 Press and to scroll th...

Page 32: ... a popup window when working in menu mode during a call For example if searching for a call number in the phonebook during a call and the other part ends the call the text Hung up will popup in a separate window 1 In the Toolbox menu select Display and then press YES 2 Select Popup info and then press YES 3 Select Enable or Disable 4 Press YES to save the setting Time Date Settings Set Time Format...

Page 33: ...er the old PIN code and press YES 5 Enter the new PIN code and press YES 6 Enter the new PIN code again and press YES to save the setting If you forget your PIN code it can be removed by your distributor Deactivate the Phone Lock 1 In the Toolbox menu select Locks and then press YES 2 Select Phone lock press YES 3 Select Off 4 Enter the PIN code and then press YES Select Answering Mode The phone c...

Page 34: ... 1 In the Toolbox menu select In charger mode and then press YES 2 Select Redirect and press YES to save the setting Detach from system while charging When the cordless phone is placed in the charger the phone can be detached from the system but still be switched on and charging 1 In the Toolbox menu select In charger mode and then press YES 2 Select Off and then press YES to save the setting Mast...

Page 35: ...rk code press YES 4 Enter the Ac code and then press YES 5 Enter the new system name and then press YES 6 If the new system is to be protected select Yes You can switch between the Yes and No settings using the Left and Right navigation keys 7 Press YES to save the setting 8 Press YES again 9 If the handset is new to the network do the following dial the number assigned to the handset when you rec...

Page 36: ...d then press YES 3 Select the system you want to delete and press YES A confirmation screen appears 4 Press YES to confirm delete Login Users After a handset is registered on the system you will see the following on the display Please login Enter the Master ID Park Portable Access Right Key code extension and optional AC code and hang up For example where 0 is the Master ID 200 is the extension an...

Page 37: ...ipment Operating Area You can only use your wireless handset in the area that is covered by your system Outside of this area you lose contact with the system The signal strength icon disappears and No network is displayed Out of Range When you leave the system s coverage area a short beep sounds and the text No System appears in the display When re entering the coverage area it may take a couple o...

Page 38: ...g with the full charge A filled Battery icon indicates a fully charged battery Use only the recommended desktop charger for charging Always charge the battery for at least one hour after connecting it to the handset Do not charge the battery outside the handset Desktop Charger The desktop charger is used for both charging and for storing your phone The charger is delivered with a plug in power sup...

Page 39: ...new batteries Insert the battery as described in the illustration below Attach the Hinge type Clip Attach the hinge clip as described in the illustration below Note After replacing the battery the Battery icon may show an empty battery even though it is fully charged Charge the battery for at least one hour to get the correct reading Note Do not disconnect the battery unless it needs to be replace...

Page 40: ...5602 Wireless Handset User Guide 34 Attach the Swivel type Clip Attach the swivel clip as described in the illustration below Figure 2 020 ...

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