Managing Calls
179
The No Answer option call forwards incoming calls only if the account rings but is not
answered in the defined number of rings. The call gets forwarded to the specified number.
6.
For each account, in the
Value
field, enter the phone number for which you want the
incoming calls to forward to if the phone is in the specified state.
If using the Account mode or Custom mode, you can enter different phone numbers for
each account.
7.
For the No Answer state, in the
No. Rings
field, enter the number of times that the account
rings before forwarding the call to the specified number. Valid values are 1 through 20.
Default is 1.
When using the Account mode or Custom mode, you can enter a different number of rings
for each account. If you use the Mitel Web UI to change the Call Forward Key Mode to
Phone, all accounts synchronize to Account 1.
8.
Click
Save Settings
.
The changes takes affect immediately without a reboot.
Note:
You can use the Busy and No Answer states together using different forwarding
phone numbers. If these states are enabled for an account (the All state is disabled),
and the phone is in the busy state when a call comes in, the phone can forward the
call to the specified phone number (for example, voicemail). If there is no answer on
the phone after the specified number of rings, the phone can forward the call to a
different specified number, such as a cell phone number.
Notes:
1.
If you selected Account mode in Step 5, you can enable/disable each account
or all accounts as applicable. You can enter different phone number for each
enabled state.
2.
If you selected Custom mode, you can enable/disable each account or all
accounts as applicable. You can enter different phone numbers for each enabled
state.
3.
If you selected Phone mode, all accounts are set to the same Call Forward
configuration (All, Busy, and/or No Answer) as Account 1 on the phone. In the
Mitel Web UI, only Account 1 is enabled. All other accounts are greyed out but
use the same configuration as Account 1.
4.
Using the Mitel Web UI, if you make changes to Account 1, the changes apply
to all accounts on the phone. Using the IP phone UI, if you make changes to
any other account other then Account 1, the changes also apply to all accounts
on the phone. When enabling a Call Forward state, you must specify a phone
number for the phone to Call Forward to. The number you specify applies to all
accounts of the same mode.
5.
Number and name of accounts that display to this screen are dependant on the
number and name of accounts configured on the phone. The name for the
account is specified by your System Administrator. Contact your System
Administrator for more information.
