Configuring Softkeys
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BUSY LAMP FIELD (BLF) KEY
The BLF feature on the IP phones allows a specific extension to be monitored for state changes.
BLF monitors the status (busy or idle) of extensions on the IP phone.
For example, a Supervisor configures BLFs on his phone for monitoring the status of a
co-worker’s phone use (busy or idle). If the co-worker’s phone is in an idle state, the
BLF
softkey
on the Supervisor’s phone is green. If the co-worker is on a call or when the co-worker picks
up his phone to make a call, the
BLF
softkey on the Supervisor’s phone turns red, indicating
that the worker’s phone is in use and busy. Additionally, the corresponding softkey LED
illuminates to match the monitored user’s state, either off (idle), or solid (busy).
Notes:
1.
BLF functionality can only be programmed on the top softkeys.
2.
BLF feature availability is dependant on your call manager. Contact your System
Administrator for more information.
Note:
You can also use a BLF-configured key to automatically dial the BLF-monitored
extension. Contact your System Administrator for more information.