NuPoint Voicemail
Voicemail Flowchart
SETTING UP YOUR MAILBOX
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Press the voicemail key
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Enter temporary passcode 1111
The voicemail system tutorial will walk
you through setting up your mailbox, i.e.:
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Change passcode
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Record personal greeting
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Record name
ACCESSING YOUR MAILBOX
When the message waiting light is on
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Lift the handset or press
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Press the voicemail key
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Enter passcode
When the message waiting light is off
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Lift the handset or press
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Press the voicemail key
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Enter passcode
Outside of office
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Dial your direct line or main number
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When voicemail answers, press
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Enter passcode
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RECORD PERSONAL GREETING
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Access your mailbox
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Press for User Options
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Press to change your greeting
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Press to record your greeting
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Record your greeting then press
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Press to save your greeting
When you hear “Greeting Saved” your active
greeting is confirmed
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WHILE LISTENING TO A MESSAGE
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Press to pause for 30 seconds
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Press to move back 5 seconds
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Press to move forward 5 seconds
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Press to skip to the next message
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FORWARD A COPY OF A
MESSAGE TO ANOTHER MAILBOX
After listening to a message
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Press to give the message
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Enter mailbox number to give the
message to
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Press to record a greeting that will
be sent with the message
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Press to send the recording and exit
to the main menu.
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SAMPLE GREETING
Hello, you have reached the voice
mailbox for _____. I’m not available to
take your call, please leave your name,
number and a brief message. I’ll return
your call as soon as possible.
SHORTCUTS
While listening to a message
- Rewinds in 5 sec increments
- Fast forward in 5 sec increments
- Pause
- Resume
- Skip to the next message
- Skip back to the previous message
- Replay the time stamp
- Skips personal greeting to begin
recording immediately
- Send the recording
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You can
undelete
a message by pressing immediately after deleting the message.
You will be unable to recover the deleted message after you disconnect the call
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Quick Reference Guide
From another desk
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Lift the handset or press
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Press the voicemail key
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Press when prompted for a passcode
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Enter mailbox number then press
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When greeting starts, press
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Enter passcode
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