40
Mitel 6867 SIP / Mitel 6869 SIP
eud-1664/1.3 – R5.0 – 06.2017
Phoning
Automatic call waiting in case of internal user
You would like to talk to an internal user whose line is currently busy.
By using the function Automatic call waiting
1)
, this user in informed that
you would like to talk to him. When you use the call waiting function, the
user receives a call waiting tone (duration and frequency of the tone
depend on system settings) and your phone number or name appear on
their display. The user may accept or refuse your call.
Requirements:
• Your system administrator must authorise you for the function call wait-
ing in the MiVoice Office 400 communication system.
• The internal user must not have blocked the function call waiting on
their phone (see chapter "Activating protection against call types",
page 89 for configuration).
Note:
If the user is making an enquiry call or is in a conference, the function
Automatic call waiting cannot be used.
Replying to call waiting
You are talking on the phone. The call waiting tone, name/phone number
on the display and the flashing LED on the second line key let you know
that another user would like to talk to you.
You can either accept or refuse the call.
1)
from MiVoice Office 400 communication server software version R4.0 SP1
onwards
Call waiting:
The person you want to talk to is busy. The phone automatically executes the
function call waiting.
Note:
If the user declines the call request or if the function call waiting cannot be exe-
cuted, the connection is separated (busy tone) or the call is redirected to a pre-
defined phone, depending on the system configuration.
