Phoning
Mitel 6867 SIP / Mitel 6869 SIP
49
eud-1664/1.3 – R5.0 – 06.2017
Take (pick up own call)
You want to transfer a call from one phone to another without interrupting
the connection (for example, from a desk phone to a cordless phone).
The take function can be used to transfer calls between your phones.
Requirements: You are using the one number user concept (see chapter
"One number user concept", page 8).
You must save this function to a configurable key using Self Service Portal
(see chapter "Configuring or deleting a key assignment", page 97).
Mitel 6869 SIP:
Call transfer with prior notice (you are in a call):
1. Press the
Foreward
softkey.
2. Enter the call number of the second call party and press the
Dial
softkey (or
press the corresponding busy lamp field).
➔
The second call party is called, the first call party is put on hold ( is dis-
played, LED of the line key flashes).
3. Wait until the person has answered the call.
➔
If the second user does not answer, you can cancel the second call using
the softkey
Cancel
and recommence the first call by pressing
Pick up
.
4. Announce the call party.
5. Put the handset on-hook.
➔
Your first call partner and the other person are now connected with each
other.
Call transfer without prior notice (you are in a call):
1. Press the
Foreward
softkey.
2. Enter the call number of the second call party and press the
Dial
softkey (or
press the corresponding busy lamp field).
➔
The second call party is called; first call party is put on hold.
3. Wait for the first ring tone.
4. Put the handset on-hook.
➔
The other party is then called directly by your first call partner.
➔
Recall: If the other party does not answer, the call comes back to your
phone.
Note:
You can change the procedure by first starting an enquiry call before call trans-
fer.
