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MX-ONE - Mitel 6869

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Mitel 6869
Quick Reference Guide 

 

Top part 

of the 

display

Showing the labels for the top softkeys.

Middle 

part of the 

dispaly

The phone number, name and personal 
number profile of the user, calling party, traffic 
cases, time and date.

Bottom 

part of the 

display

Showing the labels for the bottom softkeys.

This is the default configuration of the softkeys, 

but it can be different in your telephony 
system

 

*

 

Callers list (incoming calls)

Phone Keys

1

 6869 Handset

2

High Quality Speakerphone

3

Message Waiting Lamp 

4

Goodbye Key

This Quick Reference Guide includes short descriptions 

on how to use the basic features with a MX-ONE system. 

More features and technical requirements are available 

in the User Guide.

The complete User Guide is available in electronic format 

on 

www.mitel.com

Read the safety instructions before use!

5

Hold  Key

6

Options Key

7

Mute  Key

8

Volyme  Control

9

Keypad

10

Callers List Key

11

Redial Key

12

Line/Call Apperance Keyes

13

Speaker/Headset Key

14

Navigation/Select Keys

15

Info Key

16

Softkeys (Programmable Softkeys)

17

Contex-Sesitive Softkeys

18

TFT LCD Screen

Context Sensitive Softkeys

A Call 

Diversion

B

LogOn/LogOff

C

Corporate Directory

D

Directory

E

Message Waiting

F

Services

 

1424_EN_LZT10396.book  Page 5  Friday, January 3, 2020  3:58 PM

Summary of Contents for Deskphone 6869

Page 1: ...Mitel 6869 SIP Phone for MX ONE QUICK REFERENCE GUIDE 1424_EN_LZT10396 book Page 1 Friday January 3 2020 3 58 PM ...

Page 2: ...1424 EN_LZT 103 96 E 1424_EN_LZT10396 book Page 2 Friday January 3 2020 3 58 PM ...

Page 3: ...ctive For a copy of the original signed Declaration in full conformance with EN45014 please contact your Mitel office or Sales partner Safety Instructions Save these instructions Read these safety instructions before use Note When using your telephone or connected equipment the following basic safety precautions should always be followed to reduce risk of fire electrical shock and other personal i...

Page 4: ...eck local regulations for disposal of electronic products Power Adapters The phone can be powered either from a 48 V DC power adapter sold separately or via the network PoE according to IEEE 802 3af 50006814 Universal 50006824 Europe 50006822 North America 1424_EN_LZT10396 book Page 4 Friday January 3 2020 3 58 PM ...

Page 5: ...his Quick Reference Guide includes short descriptions on how to use the basic features with a MX ONE system More features and technical requirements are available in the User Guide The complete User Guide is available in electronic format on www mitel com Read the safety instructions before use 5 Hold Key 6 Options Key 7 Mute Key 8 Volyme Control 9 Keypad 10 Callers List Key 11 Redial Key 12 Line ...

Page 6: ...our call lists Change of PIN code You can change the PIN code used for logging on to the telephony system Change the PIN code Enter 74 old PIN new PIN A text message on the display confirms if the change was successful Incoming Calls Answer Calls Answer Handsfree mode Press the Answer softkey Answer a second incoming call Press the flashing line key requries that Free on second is activated Free o...

Page 7: ... pressing the key Missed Calls Missed call indication Missed calls are indicated by the Missed Call text in the display Check missed calls Press the Callers list Scroll with the navigation key right arrow to wanted number or name Press Quit to exit the call list Outgoing Calls Make Calls Internal calls Extension number Press Dial External calls External access code External number Press Dial Dial ...

Page 8: ...nd the phone will ring for the waiting call Intrusion Intrude a busy extension to ask the party to hang up Activate Press 4 or Press More Intrusion softkey France New Zealand Sweden 8 Bypass Bypass Diversion e g Follow me on a specific extension Activate 60 Desired number U S A and Canada 1 During Calls Put on Hold Ongoing call Press Resume a call Press the Pickup softkey Inquiry Ongoing call Pres...

Page 9: ...p at the Diversion softkey is lit Cancel Follow me and External Follow me When any kind of diversion is active the lamp at the Diversion softkey is lit Cancel Follow me Press the Diversion softkey The lamp is switched off Cancel External Follow me Press the Diversion softkey The lamp is switched off Individual Do Not Disturb DND You can activate this feature when you do not want to be disturbed Th...

Page 10: ...tkey is switched off or 21 Press Dial Diversion on no answer Order Diversion on no answer Press the Diversion softkey Scroll with navigation key to Divonnoanswer Thedestination number is shown Press Select Press Exit or 211 Press Dial Cancel Diversion on no answer Press the Diversion softkey Scroll with navigation key to Div on no answer Press Select or 211 Press Dial Diversion on busy Order Diver...

Page 11: ... from your telephone When somebody calls your normal office phone number the call will be announced on the telephones defined in your active profile The profiles can be defined by user via CMG Office Web or by the the system administator Order or change profile from own extension Press the Services softkey Select Profile Select the wanted profile from the list profile number or name is shown onthe...

Page 12: ...activation Deactivate all activated features 001 Press Dial U S A and Canada 0 Boss Secretary In this section it is assumed that a personal number list 1 profile1 anda personalnumberlist 2 profile2 areset up in MX ONE Profile 1 includes the number of the secretary and is used when the feature is active Profile 2 has not the secretary s number included Abbreviations Extension number of the boss Bos...

Page 13: ...ess the PEN softkey The text Service Requested is shown in the display and the lamp at the PEN softkey is turned off Inthedisplay thepersonalnumber profile without the boss secretary feature 2 is shown On the secretary s telephone the lampisalsoswitchedoffatthePEN softkey The calls to the boss are announcedonthetelephoneofthe boss Boss Secretary Continued Monitoring of Extensions Monitoring of Ext...

Page 14: ...y else in the SCA group is the owner of the call Fast flashing green light Incoming call Anyone in the SCA group can answer the call Slow flashing green light Parked call You have parked the call from your terminal Slow flashing red light Parked call Somebody else in the SCA group has parked the call Traffic cases Answer an incoming call on a SCA line Press the SCA key that is flashing green fast ...

Page 15: ...rd and the call is answered automatically You hear the other party in the speaker buttheotherpartycannot hear you and the mute key is lit You have to press the mute key tolettheotherpartyhear you Voice Mail Messages Voice Mail Callvoicemailsystem e g record greeting announcement Press the Services key Select VoiceMail Listen to received messages The message waiting lamp is slowly blinking and an e...

Page 16: ...s Corporate Directory The system administrator will most likely have set CorpDir on a softkey Search for a contact Press the CorpDir softkey In Corporate directory you get prompted for Name or Phone and Organization If you want to search only by last name enter e g the first letter of the last name If you want to search only by first name enter a comma press 1 seven times followed by e g the first...

Page 17: ...with Yes Web interface Using the Web Interface Log On Open a web browser on your PC Enter the IP address of the phone in the address field in the web browser The log on window pops up userid user password blank is the default password Find out the phone IP address Settings Phone Status IP MAC address Enter the IP address into the address field in the web browser in your PC Local Directory Contacts...

Page 18: ...Mitel 6869 Quick Reference Guide MX ONE Mitel 6869 18 English 1424_EN_LZT10396 book Page 18 Friday January 3 2020 3 58 PM ...

Page 19: ...er there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation betw...

Page 20: ...18 MX ONE Mitel 6869 1424_EN_LZT10396 book Page 18 Friday January 3 2020 3 58 PM ...

Page 21: ...notice For questions regarding the product please contact your MitelCertified Sales Partner Also visit us on www mitel com Printed on chlorine free paper 1424 EN_LZT 103 96 E 1424_EN_LZT10396 book Page 19 Friday January 3 2020 3 58 PM ...

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