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Mitel MiVoice Business 5300, Quick Reference Manual

The Mitel MiVoice Business 5300 is a cutting-edge communication system that streamlines your business operations. For easy access to features and functions, make use of the Quick Reference Manual available for free download on 88.208.23.73:8080. Get the most out of this advanced product by referring to the detailed manual.

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Table of Contents 

About Sunco Communications ............. 1 

HOW TO PLACE A SERVICE TICKET.. ........................ 1 

Guide for Buttons ................................... 2 

MITEL 

5320………………………………………………….2 

MITEL 5330.................................................................... 3 

MITEL 5340………………………………………………….4 

BUTTON DESCRIPTIONS…………………………...……5 

Calling & Programming ......................... 4 

BASIC CALL HANDLING……………………………….…4 

ADVANCED CALL HANDLING

…………………………...5 

 

Summary of Contents for MiVoice Business 5300

Page 1: ...MiVoice Business 5300 Quick Reference Guide ...

Page 2: ...ents About Sunco Communications 1 HOW TO PLACE A SERVICE TICKET 1 Guide for Buttons 2 MITEL 5320 2 MITEL 5330 3 MITEL 5340 4 BUTTON DESCRIPTIONS 5 Calling Programming 4 BASIC CALL HANDLING 4 ADVANCED CALL HANDLING 5 ...

Page 3: ...onvenient and just easier No more confusing network service contracts overseas call centres long wait times and impersonal service We promise honest advice and personal support delivered in a way that reflects our core values We Embrace Change We Do What It Takes We are Accountable to the Outcome We do the Right Thing We Bring Out the Best in Each Other The Sunco team is ready to help Leverage our...

Page 4: ...andset 2 Display 3 Provides 15 self labelling programmable buttons 4 External Speaker 5 Navigation Buttons 6 Volume Control 7 Ring Message Indicator 8 Speaker 9 Mute 10 Menu 11 Cancel Key 12 Hold Key 13 Redial Key 14 Transfer Conference Key 15 Message 16 Dialpad ...

Page 5: ...andset 2 Display 3 Provides 32 self labelling programmable buttons 4 External Speaker 5 Navigation Buttons 6 Volume Control 7 Ring Message Indicator 8 Speaker 9 Mute 10 Menu 11 Cancel Key 12 Hold Key 13 Redial Key 14 Transfer Conference Key 15 Message 16 Dialpad ...

Page 6: ...Handset 2 Display 3 Provides 47 self labelling programmable buttons 4 External Speaker 5 Home Button 6 Navigation Buttons 7 Ring Message Indicator 8 Speaker 9 Mute 10 Menu 11 Cancel Key 12 Hold Key 13 Redial Key 14 Transfer Conference Key 15 Message 16 Dialpad ...

Page 7: ... s additional features Cancel The Cancel or Goodbye key Redial Calls the last external number dialed The redial button cannot redial internal numbers Hold Places the current call on hold Transfer Initiates a call transfer or establishes a three party conference call Message Provides access to your voice mailbox and flashes to notify you of messages waiting in your voice mailbox Note The Ring Messa...

Page 8: ...dicating the call is on hold 2 To retrieve a call on hold press the flashing line key MUTING THE MICROPHONE Press the mute key to mute the microphone on the handset headset or speakerphone When you use the mute key on your phone you cannot be heard on an active call or on a conference Press the key again to unmute the audio TRANSFERRING A CALL 1 Ensure you are on active call with the party you wis...

Page 9: ...one returns to the default display Press Detail to see calling name and time details Press Delete to delete the current entry SPEED CALL PROGRAMMABLE KEY CONFIGURATION A programmed Speed Call key allows you to dial a specified number with one key press rather than dialing the contact s full phone number or extension This is especially useful when transferring calls or creating conference calls PRO...

Page 10: ...8 ...

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