Getting Started
Page 4
Mitel
®
5304 IP Phone User Guide – Issue 2, June 2010
Programmable Buttons
The 5304 has nine programmable buttons. When you first receive your phone, the buttons are
pre-programmed as indicated in the table below.
You may be able to reprogram the buttons for quick access to features or frequently called
phone numbers. See “Using Programmable Buttons” on
reprogramming the buttons, replace the phone’s original designation card with a new card that
reflects the reprogrammed buttons. See “Installing Designation Cards” on
Location
Button and Default Feature/Function
1 – Special
: Activates features while on a call or off-hook.
The Special button does not cancel features. To cancel
features, press the star button (
*
).
2 – Do-Not-Disturb (DND)
: Enables/disables the DND
feature for your phone. When enabled, internal calling parties
see your selected DND message. You can use DND to stop
calls and pages to your extension. See “Using Do-Not-Disturb
(DND)” on
3 – Forward
: Forwards all incoming calls to a specified
destination. See “Forwarding Calls” on
4 – Message
: Connects to your voice mailbox. Toggles
between Alpha Mode and Numeric Mode when entering
dialpad characters. See “Using the Dialpad Buttons to Enter
Characters” on
.
5 – Redial
: Calls the last
external
number dialed. You cannot
redial internal numbers.
6 – Transfer
: Transfers the current call. Also functions as a
forward space when entering dialpad characters. See “Using
the Dialpad Buttons to Enter Characters” on
7 – Hold
: Places the current call on hold. Also functions as a
backspace button. See “Using the Dialpad Buttons to Enter
Characters” on
.
8 – Intercom
: Provides a call line for internal (intercom) calls.
The Intercom button has a lamp, which flashes when an
internal call is ringing in, and is lit continuously during an
active call.
9 – Call
: Provides a call line for external calls. The Call button
has a lamp which flashes when an external call is ringing in,
and is lit continuously during an active call.
9
8
7
6
5
4
3
2
1
Volume
Speaker
Designation
Label
Buttons