Answering and Placing Calls
Page 26
Mitel
®
5304 IP Phone User Guide – Issue 2, June 2010
Using the Directory
You can use the Directory to find internal or external contacts or find and activate system
features. The directory uses Intelligent Directory Search (IDS), which is similar to the “text on 9
keys” (T9) predictive search feature used for mobile phones. The Directory has the following
three subdirectories:
•
Intercom
: Find and dial internal numbers.
•
Outside
: Find and dial external numbers listed in the company directory.
•
Feature
: Find and activate system features.
When searching the directory, dialpad buttons can represent several characters, as shown in
the following table. As you enter characters, the entries that best match the characters entered
appear. The system connects the character sequence to possible directory matches. For
example, to find the name “Jones,” dial
56637
.
To search for a directory name or feature:
1. Lift the handset and dial
307.
2. Press one of the following:
•
1
for the IC directory.
•
2
for the Outside directory.
•
3
for the Feature directory.
3. Press the dialpad buttons to enter (up to 20) characters (see table above).
4. Press
(Up) or
(Down) to scroll through the possible matches.
5. Press
#
to dial the number displayed or activate the feature code displayed.
Button
Characters Represented
0
0
1
1
2
2 A B C a b c Ç â ä à å ç Ä Å á
3
3 D E F d e f é ê ë è É
4
4 G H I g h i ï î ì í
5
5 J K L j k l
6
6 M N O m n o ô ö ò Ö ó ñ Ñ
7
7 Q P R S q p r s
8
8 T U V t u v ü û ù Ü ú
9
9 W X Y Z w x y z ÿ
(Up)
Scroll to next entry
(Down)
Scroll to previous entry
*
Cancel search
#
Activate selection
Hold
Move the cursor to the left, deleting existing characters
NOTE
The IC directory may display two similar possible matches, one without an
asterisk and one with an asterisk. The entry without an asterisk is the
primary extension—the entry with an asterisk is a secondary extension.
