Index
Page 63
Mitel
®
5304 IP Phone User Guide – Issue 2, June 2010
Symbols
A
ACD Hunt Group Wrap-up Timer, stopping 54
ACD Hunt Groups
Agent Help
accepting or rejecting 56
requesting 55
Agent Help Calls
Automatic
Access, disabling 19
Access, enabling 19
Trunk Answer, using 20
Automatic Call Access, using 19
Automatic Trunk Answer, using 20
B
Buttons
call 4
dialpad 2, 5
DND 4
forward 4
hold 4
IC 4
intercom 4
labels 7
message 4
programmable 2, 4
redial 4
special 4
transfer 4
volume 2, 5
C
Call Forward
Caller ID Information
Calls
answering 19
camping-on to phone 21
conference, placing 36
emergency, placing 21
external, placing 22
forwarding 33
intercom 4
internal, placing 21
logs, using 38
monitoring 56
muting the microphone 29
outside 4
picking up (reverse transferring) 31
placing 21
placing internal (IC) 21
recording 37
redirecting 19
redirecting incoming 19
stealing 56
transferring 31
waiting, answering 19
Characters, entering dialpad 10
Codes
account 27
default system access 13
feature, default 13
Outgoing Call access 21, 22
Conference
ending and placing 37
transferring 36
Index