Mitel
®
5304 IP Phone User Guide – Issue 2, June 2010
Page 3
Getting Started
Phone Feature Descriptions
The following sections describe default configurations. Your phone may be programmed
differently. Contact your system administrator for more information. See “5304 Features” on
Display
The display provides a two-line, 20-character viewing area for using features and identifying
callers. When idle, the display shows your user extension, name, and the time and date.
Ring/Message Indicator
The Ring/Message Indicator flashes or stays lit to indicate call, message, and feature activity.
For more information about messaging features, see “Messages” on
. Ring/Message
Indicator signals are described in the following table.
Speaker
The 5304 speaker provides incoming audio. You can use the speaker to listen to calls or
background music. See “Viewing Button Assignments” on
for more information about
background music.
The 5304 does not have an external microphone. Therefore, if you want to respond to a caller,
you must use the handset.
Handset and Hookswitch
The handset provided with this equipment is hearing aid compatible (HAC). One end of the
handset cord plugs into the handset and the other end plugs into the handset jack on the
phone. The hookswitch is located under the handset. When the handset is in the cradle, the
hookswitch is engaged and the phone is “on hook.” When you lift the handset, the hookswitch is
disengaged and the phone is “off hook.”
Most of the feature codes work when your phone is idle or “on hook.” Because the dialpad
buttons are located under the handset, you may find it easier to lift the handset, press the
hookswitch down, and then dial the feature code.
If you are on an active call or if you are off hook, you may need to press the
Special
button
before you enter the feature code to activate the feature.
Indicator Signals
Description
Rapidly flashing
You have an incoming call.
Slowly flashing
You have a waiting message or callback message.
On
You are on a call or using a feature.
Off
Your phone is idle.
