Mitel
®
5304 IP Phone User Guide – Issue 2, June 2010
Page 13
Personalizing Your Phone
Default Access Codes
The following are default system access codes. If your system uses different codes, record the
codes in the “New Code” column for reference.
Outside Line Access Codes
Extension Numbers
Default Feature Codes
The following table lists default feature codes. If your system administrator changes any of the
default codes, you can record the new codes in the “New Code” column for reference.
To delete the characters entered:
Press the
Hold
button to move the cursor to the left and delete the characters entered.
To cancel the feature:
Press
*
.
Code Type
Code
New Code
Emergency Call
911 (999/112 Europe)
Outgoing Call (Default)
8
Select Line Group 1 to 208
92001 to 92208
Automatic Route Selection
92000
Code Type
Code
New Code
Attendant
0
Phone Extensions
1000 to 1999
Hunt Groups
2000 to 2299
NOTES
Most of the Mitel feature codes work when your phone is idle or “on hook.” Because
the dialpad buttons are located under the handset, you may find it easier to lift the
handset, press the hookswitch down, and then dial the feature code.
If you are on an active call or if you are off-hook, you need to press the
Special
button before you enter the feature code to activate the feature.
Feature
Page
Code
New Code
Account Code – Follow Calls
391
Account Code – Optional
390
ACD Agent – Log In
326
ACD Agent – Log In/Out
328
ACD Agent – Log Out
327
ACD Agent – Wrap-up Terminate
329
Activate Door Relay
332
Agent Help – Reject
376