Call Features
Page 36
Mitel
®
5304 IP Phone User Guide – Issue 2, June 2010
Placing Conference Calls
You can place a conference call with up to three internal or external parties (for a total of four
parties, including yourself).
To place a conference call:
1. While on the first call, press the
Special
button, and then dial
5
to place the call on hold.
CALL NEXT PARTY TO CNF appears.
2. Place a call to the next conference party. For external calls, dial the Outgoing Call
access code (
8
is the default code), and then dial the number.
3. After the party answers, announce the conference, press the
Special
button, and then
dial
5
to place the call on hold. If necessary, repeat this step to add the remaining
conference party.
4. Press the
Special
button, and then dial
5
a final time to start the conference. CNF IN
PROGRESS appears.
Adding a Conference Party
You can add a conference party during the conference.
To add a conference party:
1. Press the
Special
button, and then dial
5
. This leaves the conference parties connected
and on hold.
2. Place a call to the party to be added to the conference, and then announce the
conference. Press the
Special
button, and then dial
5
(twice) to add the party and rejoin
the conference.
Transferring a Conference
You can transfer an existing conference to another extension.
To transfer a conference:
1. During the conference, press the
Transfer
button, and then dial the extension number.
2. Announce the conference (if desired), and then hang up. CONFERENCE TFR from
<
name
> appears on the called party’s display. The party must then press the flashing
IC
button to connect to the conference.
Dropping Out of a Conference
You can drop out of a conference and return to the conference later.
To drop out of a conference:
Press the
Hold
button,
and then hang up. ENTER EXTENSION NUMBER appears. This
removes you from the conference but leaves the other parties connected.
To return to the conference:
Press the flashing
IC
or
Call
button. CONFERENCE WAS HOLDING appears, and you
are reconnected to the conference.