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Because extension level forwarding only applies for calls dialed to
specific extension, this feature allows you to control how to forward
calls, which are received on particular lines and are not destined for
a particular extension using Caller ID routing.
This feature also solves the issues of which extension’s forwarding
setting would take precedence in the event of an incoming call
ringing multiple extensions with different Forwarding options
defined.
For each incoming line (Line 1 and 2, IP Trunk 1 & 2) you can
define what number to forward the call to for the cases of No Reply,
Busy & All Calls.
(See also PABX Configuration -> Extension Settings -> Advanced
Options)
Class of Service
The Class of Service feature allows the user to define restriction
settings for each extension connected to the system prohibiting the
extension from making certain types of call.
The following restrictions can be defined per extension:
No Restrictions i.e. All calls are allowed
Restrict International i.e. Prevent the extension from dialing calls
beginning with the codes you enter in the International table
Local Only i.e. Prevent the extension from dialing codes you enter in
the International AND National tables
Emergency Calls Only i.e. (911, 060, 066, 080, 100, 101, 105, 106,
107, 110, 112, 115, 116, 118, 119, 123, 127, 128, 131, 132, 133,
156, 171, 190, 191, 192, 193, 194, 197, 198, 199, 211, 311, 511,
912, 913, 990, 999).
The extension can only dial Emergency Numbers. All other codes
are restricted
By default ALL extensions can dial ALL destinations.
Select the required setting for each extension from the relevant
drop-down box.
