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Park an active call on another phone

O

Press TRANS/CONF 

to get dial tone.

O

Dial *62, and then dial the extension 
of the destination phone. 

If the call is parked successfully, dial tone, busy tone 
or a page occurs. If the call is not parked, reorder 
tone occurs.

To retrieve a call parked on another phone:

O

Press the flashing Call Park feature 
key.

OR

O

Dial *22.

CALL PICKUP

What is a Pickup Group

Your telephone can be programmed into a pickup 
group. Anyone in the group can answer, or “pick 
up”, a call to any other extension in the group. To 
pick up calls to your group, you dial a short code. 
Tis feature ensures that all calls are answered.

Answer a Call For Your Pickup Group

If you extension has been programmed into a 
pickup group, you can “pick up” calls for any other 
member of your pickup group.

O

Enter the Call Pickup feature access 
code

to be connected to the caller.

Answer a Call Outside Your Pickup Group

O

Enter the Directed Call Pickup 
feature access code.

O

Dial the number of the ringing 
extension

to be connected to the caller.

CAMP ON

When a Telephone is Always Busy

If you reach a busy extension and want to speak 
with the person right away, you can signal that 
you are waiting by remaining on the line. The busy 
extension user hears a single or double beep, 
indicating that an internal call is waiting. When 
the busy extension user hangs up, his telephone 
rings. When the user answers, you are 
connected.

Camp On a Busy Line

O

Remain on the line

when you hear busy tone.

After approximately 10 seconds, the busy tone will 
change slightly, indicating that you are camped on.

O

Do NOT replace the handset.

When the user answers the call your call will be 
connected.

Intrude On a Busy Line

O

When you hear busy tone, enter the 
Override feature access code

to intrude on the conversation. 

You hear a warning tone and then are connected to 
the call. 

This forms a 3-party conference, of yourself, the 
person you called, and the other person in that call.

DO NOT DISTURB

What is Do Not Disturb

Do Not Disturb allows you to program your 
telephone not to ring when someone calls. The 
caller will hear reorder tone.

Set Do Not Disturb

O

Enter the Do Not Disturb feature 
access code, plus 1.

O

Replace the handset.

Do Not Disturb is set for your telephone.

Cancel Do Not Disturb

O

Enter the Cancel Do Not Disturb 
feature access code, plus 2.

CALL FORWARD

Forwarding Your Calls

You can forward your calls to another extension 
(or to an external number) when your line is busy 
or when you are away from your desk. There are 
various types of Call Forwarding that can be 
activated on the 

SX-200 ICP

 system. Each type 

of Call Forwarding is activated by a different 
Feature Access Code, followed by a condition 
code, if necessary.

Summary of Contents for SUPERSET 401

Page 1: ...odes You use the FLASH key to transfer calls to other telephones to set up conference calls and to initiate other telephone system features Certain telephones features are activated and disabled by Feature Access Codes To activate a feature lift the handset and then dial the access code for that feature Feature Access Codes are set by your Communications Department On the last page of this guide i...

Page 2: ...ld call CONFERENCE Set Up a 3 party Conference O Call the first person Wait until the call is answered O Press FLASH to put the first person on temporary hold You hear transfer dial tone O Call the next person Wait until the call is answered O Press FLASH again to form a 3 party conference If an intended conferee is busy or does not answer O Press F ASH again to return to the original caller Add A...

Page 3: ...e the handset When the person next uses the telephone and hangs up your telephone will ring Cancel a Callback O Enter the Clear All Features feature access code to cancel a Callback before it is honored Note This also cancels any Call Forward or Do Not Disturb features that you have activated CALL PARK What is Call Park You can park a call by dialing the Call Park feature access code Your telephon...

Page 4: ...or double beep indicating that an internal call is waiting When the busy extension user hangs up his telephone rings When the user answers you are connected Camp On a Busy Line O Remain on the line when you hear busy tone After approximately 10 seconds the busy tone will change slightly indicating that you are camped on O Do NOT replace the handset When the user answers the call your call will be ...

Page 5: ...andset Call Forwarding to an external number is activated Cancel Call Forwarding O Dial the appropriate Call Forward feature access code DO NOT dial a condition code or destination number OR O Dial the Clear All Features feature access code Note This also cancels any Callback or Do Not Disturb features that you have activated O Replace the handset The current forwarding is canceled Set Up Call For...

Page 6: ... a Reminder Before it Rings O Enter Timed Reminder feature access code O Dial 9999 O Replace the handset The timed reminder is canceled ACCOUNT CODE What is an Account Code Account Codes are used in situations where it is necessary to charge the cost of a call to a specific account or client or project etc In some cases it may be necessary to enter an account code when making external calls Enter ...

Page 7: ...edsystemtelephonenumbers that you use most frequently FEATURE ACCESS CODES Feature access codes are used to activate system feature on the SUPERSET 401 telephone In general to activate a feature lift the handset and then dial the access code for that feature Feature access codes are set by your Communications Department You can use the following table to keep a record of the feature access codes y...

Page 8: ...Destination Phone Call Pickup Directed Call Pickup Clear All Features Do Not Disturb Door Opener External Line Access Intercom Calls Override Paging Phonebook Timed Reminder Tone Demonstration Feature Access Code ...

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