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The Message Lamp on your set must be on while 
making a call.

O

Replace the handset.

A Callback message is left at the busy or 
unanswered extension.

Respond to a Message Waiting

O

Press MESSAGE

if the Message Lamp on your idle set is flashing. The 
extension of the caller who left the message is rung.

O

Press MESSAGE again if the line is 
busy or there is no answer.

This will leave a Callback message at the extension 
of the original caller, and turn off the Message Lamp 
on your set.

O

Replace the handset.

REMINDER

What is a Timed Reminder

You can set up a timed reminder that will ring your 
telephone at a prearranged time. This is useful 
when you want a reminder to go to a meeting, 
make a call, and so on.

Set a Timed Reminder

O

Enter Timed reminder feature access 
code.

O

Dial 4-digit time in 24-hour format.

(e.g., 1430 for 2:30 p.m.)

O

Replace the handset.

The timed reminder is set to ring at the specified 
time.

What to do when the Reminder Rings

If your telephone is busy, the reminder rings when 
you replace the handset.

O

Lift and replace the handset

when you hear the reminder ringing. The ringing 
stops.

Cancel a Reminder Before it Rings

O

Enter Timed Reminder feature 
access code.

O

Dial 9999.

O

Replace the handset.

The timed reminder is canceled.

ACCOUNT CODE

What is an Account Code

Account Codes are used in situations where it is 
necessary to charge the cost of a call to a specific 
account, or client, or project, etc. In some cases, 
it may be necessary to enter an account code 
when making external calls.

Enter an Account Code Before a Call

O

Enter the Account Code feature 
access code.

O

Enter the Account Code.

You hear dial tone.

O

Dial the number

including the external line access code, if necessary.

INTERCOM CALLS

What is an Intercom Call

An Intercom call is a call between two extensions, 
which either pages or rings the called extension.

Switch Between a Ringing Intercom Call to a Paged 

Intercom Call

O

Make a call.

O

Dial *48.

PHONEBOOK

Access the Phonebook

O

Dial *65.

O

Enter the name or extension

of the person you which to call, using the dialpad.

Note:

Only extensions that have a voice mailbox can 

be dialed using Phonebook.

DOOR OPENER

What is Door Opener

Door Opener allows you to operate a third-party 
door opener. For example, when someone 
requires entry into a third-party building, a 
designated extension (or extensions) rings and 
on answering, the extension user can dial a 
feature access code to open the door.

Summary of Contents for SUPERSET 401

Page 1: ...odes You use the FLASH key to transfer calls to other telephones to set up conference calls and to initiate other telephone system features Certain telephones features are activated and disabled by Feature Access Codes To activate a feature lift the handset and then dial the access code for that feature Feature Access Codes are set by your Communications Department On the last page of this guide i...

Page 2: ...ld call CONFERENCE Set Up a 3 party Conference O Call the first person Wait until the call is answered O Press FLASH to put the first person on temporary hold You hear transfer dial tone O Call the next person Wait until the call is answered O Press FLASH again to form a 3 party conference If an intended conferee is busy or does not answer O Press F ASH again to return to the original caller Add A...

Page 3: ...e the handset When the person next uses the telephone and hangs up your telephone will ring Cancel a Callback O Enter the Clear All Features feature access code to cancel a Callback before it is honored Note This also cancels any Call Forward or Do Not Disturb features that you have activated CALL PARK What is Call Park You can park a call by dialing the Call Park feature access code Your telephon...

Page 4: ...or double beep indicating that an internal call is waiting When the busy extension user hangs up his telephone rings When the user answers you are connected Camp On a Busy Line O Remain on the line when you hear busy tone After approximately 10 seconds the busy tone will change slightly indicating that you are camped on O Do NOT replace the handset When the user answers the call your call will be ...

Page 5: ...andset Call Forwarding to an external number is activated Cancel Call Forwarding O Dial the appropriate Call Forward feature access code DO NOT dial a condition code or destination number OR O Dial the Clear All Features feature access code Note This also cancels any Callback or Do Not Disturb features that you have activated O Replace the handset The current forwarding is canceled Set Up Call For...

Page 6: ... a Reminder Before it Rings O Enter Timed Reminder feature access code O Dial 9999 O Replace the handset The timed reminder is canceled ACCOUNT CODE What is an Account Code Account Codes are used in situations where it is necessary to charge the cost of a call to a specific account or client or project etc In some cases it may be necessary to enter an account code when making external calls Enter ...

Page 7: ...edsystemtelephonenumbers that you use most frequently FEATURE ACCESS CODES Feature access codes are used to activate system feature on the SUPERSET 401 telephone In general to activate a feature lift the handset and then dial the access code for that feature Feature access codes are set by your Communications Department You can use the following table to keep a record of the feature access codes y...

Page 8: ...Destination Phone Call Pickup Directed Call Pickup Clear All Features Do Not Disturb Door Opener External Line Access Intercom Calls Override Paging Phonebook Timed Reminder Tone Demonstration Feature Access Code ...

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