background image

CALL FORWARD

Forwarding Your Calls

You can forward your calls to another extension (or 
to an external number) when your line is busy or when 
you are away from your desk. There are various types 
of Call Forwarding that can be activated on your 

SUPERSET 430

.

If Split Call Forwarding is enabled on your system, 
then you can forward internal calls to one number and 
external calls to another (e.g., internal calls to ext. 
2103, external calls to ext. 4671). With Split Call 
Forwarding enabled, you have the option of 
programming internal and external calls differently. If 
it is disabled, all calls are forwarded to one 
destination. See your Communications Department 
to find out whether this feature is enabled.

You can also program Call Forwarding to take effect 
under different circumstances. You may want all your 
calls to be forwarded, or you may only want calls to 
be forwarded when your extension is busy. The 
options available to you are listed here.

1. 

Always

: all your incoming calls are forwarded.

2. 

Busy

: your calls are forwarded when your 

telephone is busy.

3. 

No Answer: 

your calls are forwarded when your 

telephone is unanswered.

4. 

Busy/No Answer

: your calls are forwarded 

when your telephone is busy or unanswered.

5. 

To Me

: your calls are forwarded to this telephone 

extension.

When you are setting up Call Forwarding from a 

SUPERSET 430

 telephone other than your own, 

select “To Me” to have calls from your own telephone 
directed to your new location.

You can program calls to be forwarded to an external 
telephone number, by using a Speed Call Key to enter 
the desired telephone number when you are setting 
up Call Forwarding on your set.

Set Up Call Forwarding

O

Press SUPERKEY.

O

Press 

More...

O

Press 

Forwarding.

The current Call Forwarding information appears in the 
display.

With Split Call Forwarding disabled:

O

Press 

Change

.

O

Select type of Forwarding.

Choices available are: Busy, No Answer, Always, and 
To Me.

With Split Call Forwarding enabled:

O

Select type of Forwarding.

Choices available are: Busy, No Answer, Always, and 
To Me.

O

Press 

Internal

External

 or 

Both

to program Call Forwarding for internal, external or all 
calls.

For All Call Forwarding:

O

Enter new destination

on the dialpad.

OR

if the destination is an external number:

Press a Speed Call Key

corresponding to the desired external telephone number 
for Call Forwarding destination.

OR

if you have selected 

To Me

 forwarding:

Enter your own extension number

to have calls at your extension forwarded to your new 
location.

O

Press 

Save/On

to save and activate the Call Forwarding instructions that 
have been programmed.

OR

O

Press 

Save/Off

to save the instructions that you have programmed, 
without activating Call Forwarding at this time.

This is only available with Split Call Forwarding enabled.

OR

O

Press 

Backup

 or SUPERKEY

to exit without changing existing Call Forward 
programming.

These steps can be used to change Call Forward 
instructions already programmed.

Turn Call Forwarding On or Off

Once Call Forwarding has been set up, you can turn 
it on and off in a single step.

O

Press 

Turn FWD On

 or 

Turn FWD Off

as required.

Display Current Forwarding

O

Press SUPERKEY.

O

Press 

More...

O

Press 

Forwarding.

The current Call Forward programming appears in the 
display.

O

Press 

Backup

 or SUPERKEY to exit.

CA

LL W

A

ITING  

     

  MES

S

AGING   

      

C

A

LL

 F

O

R

W

A

R

D

Summary of Contents for Superset 430

Page 1: ...e active and their status 11 Main Display shows SuperKey instructions and Softkey labels time and date call status messaging and system error information 12 Message Lamp When flashing it indicates that a message is waiting When lit during a call then a message can be sent 13 Microphone Lamp When lit it indicates that the microphone is on Line Appearances and Personal Keys Your SUPERSET 430 telepho...

Page 2: ... being used and the duration of the call This is especially useful when you are charging the cost of a call to a customer or an account number CONFERENCE Set Up a 3 party Conference O Call the first person O Press Trans Conf You hear transfer dial tone and the first person is put on hold O Call the next person When they answer introduce the call O Press Conference Display shows 3 Party Conference ...

Page 3: ...ator on the other extension OR O Press Call Me Back to set up an Automatic Callback When the extension user hangs up your telephone rings Display Callbacks You can display any Automatic Callbacks that you have set from your extension O Press SUPERKEY O Press More O Press Callbacks to see number and time when a callback was set O Press Next or Previous to move through your callback list O Press Can...

Page 4: ...a Message Waiting If someone has left a message for you a message indicator appears on your Main Display You can read your message by following the instructions displayed when you press MESSAGE or the Messaging softkey Messaging on Your Display Set There are 2 kinds of messages on the SUPERSET 430 telephone O Callback Messages messages that you can send to other users when you cannot reach them O ...

Page 5: ...e desired telephone number when you are setting up Call Forwarding on your set Set Up Call Forwarding O Press SUPERKEY O Press More O Press Forwarding The current Call Forwarding information appears in the display With Split Call Forwarding disabled O Press Change O Select type of Forwarding Choices available are Busy No Answer Always and To Me With Split Call Forwarding enabled O Select type of F...

Page 6: ...0 for all zones 1 9 for a specific zone Note To Park and Page call using speed call keys press TRANS CONF to get dial tone before pressing a speed callkeyprogrammedwiththeParkandPageaccesscodes plus the digits for the required paging option for example an extension number to page a single phone or to page all phones plus PA paging CALL PARK DESTINATION PHONE What is Call Park Destination Phone Cal...

Page 7: ...alculator O Press SUPERKEY O Press Calculator O Perform calculations using the dialpad to enter numbers and softkeys to perform functions as marked Press the button for decimal point O Press SUPERKEY to exit DO NOT DISTURB Do Not Disturb allows you to program your telephone not to ring when someone calls The caller will hear reorder tone Set Do Not Disturb O Press the Do Not Disturb feature key Th...

Page 8: ...uilding a designated extension or extensions rings and on answering the extension user can dial a feature access code to open the door Use Door Opener O Dial 66 SPEED CALL What is a Speed Call Number Telephone numbers that you dial frequently can be saved on speed call keys for single button access to avoid having to dial the entire number every time Any of the 12 Personal Keys not being used as F...

Page 9: ...certain system features on your SUPERSET 430 telephone O Press SUPERKEY O Press More O Press Feature Key O Press the Personal Key that you want to program O Press Change O Select a feature System features available for feature key programming appear as softkey labels If no features are displayed then the feature you want may already be assigned to a Personal Key O Press another Personal Key to pro...

Page 10: ... likely to need on your telephone set List of Feature Access Codes Feature Access Code Account Code Access Abbreviated Dial Access Callback Busy No Answer Call Forward All Calls Internal Only External Only I m Here Cancel I m Here Call Hold Call Hold Retrieve Remote Call Hold Retrieve Call Park Destination Phone Call Park Specific Orbit Call Park and Page Call Pickup Directed Call Pickup Clear All...

Reviews: