T r o u b l e s h o o t i n g
MS660 OWNER’S HANDBOOK 7/5
Boot failure message
Explanation
problem persists, insert a system diskette,
press F1, backup the data held on the
defective hard disk and try reformatting it.
No boot device available
This may indicate a fault in the diskette or
hard disk drive, or perhaps a damaged
system diskette. Press F1 to retry, using
another system diskette, if possible. Make
sure that the Startup Devices option is
correctly specified with the BIOS Setup
utility. If the problem persists contact your
supplier or authorised maintainer.
Restoring the software
In the event of a complete disaster the original software can be
restored by means of the Recovery CD which is supplied in a special
sealed pack with the system. Full instructions are provided with this
pack.
It should not need to be used other than for a complete system
restore as it will wipe all previous software from the hard drive.
Troubleshooting checklist
If you encounter a problem with the computer the following
sections suggest checks to make before you alert your dealer,
authorised maintainer or support organisation. The checks listed
cover the causes of common problems.
Connections
Check that all power and signal cables are securely connected to the
correct port on the computer.
The keyboard and mouse are particularly easy to connect into the
wrong port. Although the connectors are identical, the keyboard
will not work if plugged into the mouse port, and vice versa.
The two serial ports also appear identical. If you have a problem
make sure that the cable is connected to the port you are trying to use.