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EN-36

Troubleshooting (continued)

Images are not displayed correctly. 

Problem

Projected images are 
shaking.
Projected images are 
displaced. 

Projected images are 
distorted. 
Projected images are 
dark. 
Projected images are 
blurred. 

White dots are seen 
on projected images. 
Black dots are seen on 
projected images. 
Rainbow effect is seen 
on projected images. 

Fine streaks are seen 
on projected images. 
Projected images 
become wavy. 

Hue is not appropriate. 

Tint in projected 
images is incorrect.
Only the motion areas 

in the images supplied 

from the computer 

aren’t displayed. 
Projected images are 

obscured.

Solution

•  Check that the cable connected to the external device isn’t intermittent. 

•  Connect the cable’s plug with the external device’s connector firmly.

•  Press the AUTO POSITION button.

•  Some computers output out-of-spec signals on rare occasion. Adjust the SIGNAL 

menu. (See page 30.)

•  Adjust the projector and the screen so that they are perpendicular to each other. (See 

page 10.)

•  Adjust BRIGHTNESS and CONTRAST in the IMAGE menu. (See page 28.)

•  Replace the lamp. (See page 33.)
•  Adjust the focus. (See pages 17 and 21.)

•  Clean the lens. 

•  Press the 

 or 

 button on the remote control to eliminate flicker. 

•  Adjust TRACKING and FINE SYNC. in the SIGNAL menu. (See page 30.)

•  Adjust BRIGHTNESS and CONTRAST in the IMAGE menu. (See page 28.)

•  Adjust the projector and the screen so that they are perpendicular to each other. (See 

page 10.) 

•  This symptom is normal for a DLP

TM

 projector and is not a malfunction. (A very small 

number of pixels may stay lit or out, but such symptom is not a malfunction. Pixels of 

99.99% or more are effective.) 

•  This is due to color breaking noise that occurs in a DLP

TM

 system and is not a 

malfunction. 

•  This is due to interference with the screen surface and is not a malfunction. Replace 

the screen or displace the focus a little. 

•  Connect the plugs of the cables to external devices securely. 

•  Keep the projector away from devices that emit interfering radio waves. 

•  When the keystone adjustment is carried out, the image may not be displayed 

correctly depending on the type of input signal. This isn’t a product malfunction. In 

this case, readjust the keystone so that the amount of keystone correction is as small 

as possible.

•  Check that the cables connected to the external devices are not broken. 

•  Check that COMPUTER INPUT in the SIGNAL menu is correctly set. (See page 27.)

•  Check that the cable connected to the external device isn’t broken. 
•  This is caused by the computer being used. Contact the manufacturer of your 

computer.

•  Match the output resolution of your computer with the resolution of the projector. For 

the method to change the output resolution of the computer, contact the manufacturer 

of your computer. (See page 40.)

•  Some images and texts appear obscured during the keystone adjustment. In such 

cases, use the projector without applying the keystone adjustment. (See page 18.)

No image appears on the screen. (continued) 

Problem

“NO SIGNAL” is 
displayed.

Solution

•  Turn on the power of the connected device, or check whether there is something 

wrong with the connected device.

•  Check whether the external device output signals. (Check this especially when the 

external device is a notebook computer.) 

•  Check that the cable connected to the external device isn’t defective. 

•  Check that the projector is connected to the external device using the correct 

terminals. 

•  Check that the connected device is correctly selected as the input source. 

•  When an extension cord is being used, replace it with the supplied cable and check 

whether images are projected correctly. If images are projected correctly, use an RGB 

signal amplifier along with the extension cord. 

Summary of Contents for HC3100

Page 1: ...HC3100 DLP PROJECTOR MODEL HC3100 User Manual ENGLISH This User Manual is important to you Please read it before using your projector ...

Page 2: ...y cord it may cause interference with radio and television reception Use the attached RGB cable and RS 232C cable with this equipment so as to keep interference within the limit of a FCC Class B device This apparatus must be grounded DO NOT LOOK DIRECTLY INTO THE LENS WHEN THE PROJECTOR IS IN THE POWER ON MODE CAUTION Not for use in a computer room as defined in the Standard for the Protection of E...

Page 3: ...red trademark of Apple Computer Inc DLP Digital Micromirror Device DMD and BrilliantColor are all trademarks of Texas Instruments HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC The HD ready logo is a trademark of EICTA Other brand or product names are trademarks or registered trademarks of their respective holders Note This ...

Page 4: ...ids Never push objects of any kind through openings of this projector as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Never spill liquid of any kind on the projector 14 Servicing Do not attempt to service this projector by yourself Refer all servicing to qualified service personnel 15 Damage requiring service Unplug this projector from the ...

Page 5: ...mp is illuminating Place of installation For safety s sake refrain from setting the projector at any place subjected to high temperature and high humidity Please maintain an operating temperature humidity and altitude as specified below Operating temperature between 41 F 5 C and 95 F 35 C Operating humidity between 30 and 90 Never put any heat producing device under the projector so that the projec...

Page 6: ...serted from the side first inserting the side is difficult because the coil spring end hits on the battery side If the battery is forced in this way the outer label of the battery may get ripped and it may cause a short circuit and heating 3 Attach the back lid Important Use two size AA batteries R6P Replace the two batteries with new ones when the remote control is slow to respond Caution Use of a ...

Page 7: ...ayed the COMPUTER VIDEO and AUTO POSITION buttons function as the and buttons respectively While the menu is on the screen the KEYSTONE button functions as the ENTER button HDMI IN USB SERIAL TRIGGER COMPONENT VIDEO IN S VIDEO IN VIDEO IN 1 2 3 4 5 8 9 10 7 6 6 11 Terminal panel 1 Power jack 2 HDMI IN terminal HDMI 19 pin 3 COMPUTER IN COMPONENT VIDEO IN terminal Mini D SUB 15 pin 4 Remote control...

Page 8: ...djusting buttons Important When you press any button on the remote control the buttons on the remote control are lit Wait approx 5 seconds after releasing the button to turn them off The direction buttons are used for the keystone adjustment and fine adjustment and buttons only Using the picture quality adjusting buttons When you press any of the picture quality adjusting buttons the screen for adj...

Page 9: ... become unstable When you use the remote control too close to the remote control sensor the remote control may not work correctly Reception angle Vertical directions Vertical directions ceiling mount Front of projector Rear of projector Operate the remote control within a distance of 10 m 30 feet from the projector pointing the IR beam at the remote control photo sensor front or rear of the projec...

Page 10: ...t the projector using the two adjustment feet on the bottom of the projector 1 Tilt up the projector to the appropriate angle 2 Press the foot adjustment buttons next to the adjustment feet rear and the adjustment feet will come out 3 Release the buttons to lock the adjustment feet rear to that position 4 Rotate the adjustment feet rear for fine adjustment After using the projector 5 Put the adjust...

Page 11: ... use the TRIGGER terminal set TRIGGER OUT to ON in the INSTALLATION menu The factory default is OFF Use the following steps to change the setting With the INSTALLATION menu See page 24 for menu setting 1 Display the INSTALLATION menu 2 Select TRIGGER OUT by pressing the or but ton 3 Select ON by pressing the or button To cancel the menu 4 Press the MENU button Caution Do not use the signal output ...

Page 12: ...3 240 0 610 22 6 57 398 10 1 45 3 115 Center of the lens Height of the projected image Width of the projected image Screen size Screen size Projection distance L Diagonal size Height A Width B Min Max Hd inch cm inch cm inch cm inch m inch m inch cm Screen size Height of the projected image Projection distance L Height of the screen The above figures are approximate and may be slightly different fr...

Page 13: ...e may be af fected by their interference See the owner s guide of each device for details about its connections Preparation Make sure that the power of the projector and that of the video equipment are turned off Basic home theater system connection HDMI IN USB SERIAL TRIGGER COMPONENT VIDEO IN S VIDEO IN VIDEO IN PB CB Y PR CR Video player DVD player Set top box or digital tuner ...

Page 14: ...ng to a DVD player or HDTV decoder To connect this projector to video equipment that has component video output terminals such as a DVD player use the COMPONENT VIDEO IN terminals When the video equipment is equipped with the S video output terminal make the connection as follows 1 Connect one end of the optional S video cable to the S VIDEO IN terminal of the projector 2 Connect the other end of ...

Page 15: ...te correctly If this projector doesn t display any image or not operate correctly see the operation manual of the video device for its connection When you use the video equipment other than HDMI conformity product the image may not be projected properly Use of a long cable may decrease the quality of projected images Connection for video equipment having an HDMI terminal Use a commercially availab...

Page 16: ...k color by viewing the image B Plugging in the power cord Use the appropriate power cord for your country This projector uses the power plug of three pin grounding type Do not take away the grounding pin from the power plug If the power plug doesn t fit your wall outlet ask an electrician to change the wall outlet Use 100 240 V AC 50 60 Hz to prevent fire or electric shock Do not place any objects o...

Page 17: ...dicator indicates that the lamp should be replaced soon Replace the lamp when the STATUS indicator blinks red See pages 35 and 38 3 Select an input source Press the VIDEO button on the projector or the VIDEO S VIDEO or COMPONENT button on the remote control that is corresponding to the terminal in use The input source is switched between VIDEO S VIDEO and COMPONENT every time you press the VIDEO b...

Page 18: ...ess the POWER button If the lamp doesn t light up immediately repeat pressing the POWER button two or three times If it should still fail to light up replace the lamp Cover the lens with the lens cap to protect it from dust When projected images are distorted to a trapezoid To correct vertical and horizontal keystone distortion press the KEYSTONE button on the projector or the remote control to di...

Page 19: ...e 720p 1080i 4 3 Bold frames are recommended modes When ASPECT is set to AUTO an optimum aspect ratio is automatically selected depending on the input signal When ASPECT is set to ZOOM1 or ZOOM2 display position can be changed with or button on the remote control When ZOOM1 or ZOOM2 is selected while 480i signal is input the display area becomes smaller than that of other signals such as 576i 480p...

Page 20: ...HDMI button on the remote control The signal input to the HDMI IN terminal is not output from the COMPUTER OUT terminal Make sure to connect computer with HDMI cable before starting the computer If connecting the computer with HDMI cable after starting the computer the image signal may not be output from HDMI terminal of computer Turn on the power of the projector before that of the computer Addit...

Page 21: ...e STATUS indicator blinks red See pages 35 and 38 3 Select an input source Press the COMPUTER button on the projector or the COMPUTER or HDMI button on the remote control that is corresponding to the terminal in use The input source is switched between COMPUTER and HDMI every time you press the COMPUTER button on the projector Though it may take some time before an image is displayed on the screen...

Page 22: ...ess the MENU button 9 Press the POWER button on the projector or the OFF button on the remote control again The lamp goes out and the projector goes into a standby mode In this standby mode the STATUS indicator blinks green 10 Wait about one minute During this period of one minute in the standby mode the intake fan and exhaust fan rotate to cool the lamp The lamp can t be lit again for one minute ...

Page 23: ...DEO SIGNAL LANGUAGE English Español Deutsch Français Italiano SIGNAL HORIZ POSITION HOLD 0 999 0 999 FINE SYNC 0 31 TRACKING USER 0 9999 CLAMP POSITION 1 255 CLAMP WIDTH 1 63 VERT SYNC AUTO OFF 4 6 6 5 6 1 5 6 1 5 6 AUTO OFF CINEMA MODE 6 7 6 6 1 1 1 1 1 5 4 4 4 ON BEGIN 0 15 END 0 15 OFF COMPUTER INPUT 4 4 LPF ON OFF SHUTTER U 0 38 SHUTTER L 0 38 SHUTTER LS 0 95 SHUTTER RS 0 95 OVER SCAN 100 90 T...

Page 24: ...FF BACK COLOR OFF TEST PATTERN CROSS HATCH SVGA60 LAMP TIME LOW 1000H opt STANDARD LAMP MODE AV MEMORY 1 AUTO POWER ON 4x CW SPEED AUTO POWER OFF INSTALLATION TRIGGER OUT OFF ON ON BLUE SPLASH SCREEN FEATURE AUTO SVGA60 AUTO AUTO opt MENU POSITION CINEMA MODE VIDEO SIGNAL ASPECT RESET ALL English LANGUAGE A Ë OFF AUTO OK DISPLAY INPUT PASSWORD FUNCTION 1 AV MEMORY 1 SET UP AUTO WXGA SCART INPUT WX...

Page 25: ...ource SPLASH SCREEN ON OFF Choose ON to display the splash screen when the power is turned on BACK COLOR BLUE BLACK Use to change the color of the screen that appears when no signal is supplied IMAGE REVERSE OFF Select when viewing images from the front with the projector installed on the floor MIRROR Select when viewing images projected from the behind of the screen with the projector installed on...

Page 26: ...e displayed correctly In such cases select OFF SET UP AUTO Select AUTO for normal use When LANGUAGE is not set to and 480i 480p or TV60 signal is input the SET UP changes to 7 5 automatically OFF Select to make black lighter 3 75 7 5 Select to make black intense When 7 5 is chosen the brightness is decreased by the set up cancel function for the U S Choose OFF when the image is dark SCART INPUT ON...

Page 27: ...the source OVER SCAN is not available with certain signals OVER SCAN is not available in the REAL mode 5 USER menu ITEM SETTING FUNCTION CLAMP POSITION 1 255 Use to correct solid white or solid black in the projected image CLAMP WIDTH 1 63 Use to correct solid black in the projected image VERT SYNC AUTO OFF Use to adjust the image when its motion doesn t run smoothly Select AUTO for normal use LPF...

Page 28: ...elected item by pressing the or button To cancel the menu 4 Press the MENU button COLOR Use to adjust the color intensity of the projected image Every time the button is pressed the color intensity increases Every time the button is pressed the color intensity decreases TINT Use to adjust the tint of the projected image Every time the button is pressed the image appears more greenish Every time th...

Page 29: ...t all of CONTRAST R G and B to negative values the original brightness of the image can t be obtained even when you maximize CONTRAST in the IMAGE menu CONTRAST R COLOR TEMP USER 0 CONTRAST G 0 BRIGHTNESS G 0 BRIGHTNESS B 0 CONTRAST B 0 BRIGHTNESS R 0 To adjust the ratio of change in brightness GAMMA MODE You can select a preset gamma mode using the menu See page 24 for menu setting 1 Display the ...

Page 30: ...enu The motion doesn t run smoothly Adjust VERT SYNC in the SIGNAL USER menu Select AUTO for normal use Noise appears on the right or left half of the image Adjust SHUTTER LS or SHUTTER RS in the SIGNAL USER menu Noise appears on the top or bottom part of the image Adjust SHUTTER U or SHUTTER L in the SIGNAL USER menu 1 Display the SIGNALmenu 2 Press the or button to select an item to adjust 3 Adj...

Page 31: ...et the next digit 8 Repeat steps 6 and 7 to set a four digit password 9 Enter the password again for confirmation using the same steps 10 Select OK and press the ENTER button If the entered passwords don t match an error message will appear To cancel the procedure select CANCEL and press the ENTER button You can cancel the procedure by pressing the MENU button alternatively To cancel the password f...

Page 32: ... where the light source lamp is turned off in order to protect its internal parts Cleaning the filter 1 Remove the screw a from the filter cover Be careful not to lose the screw 2 Move the filter cover in the direction of the arrow 3 Release three hooks and remove the filter cover from the projector If you use excess force to pull the filter cover the latches may be damaged 4 Remove the holder that is ...

Page 33: ...ne minute every 15 hours 1 thereafter When the lamp operation time exceeds 3000 hours 1 2 the projector automatically shuts off and can t be used until the lamp is replaced and the lamp operation time is reset 1 Duration when LAMP MODE of the INSTALLATION menu is set to LOW When it is set to STANDARD this duration will be shorted 2 Duration when LAMP MODE is set to STANDARD this duration will be s...

Page 34: ...et the lamp operation time unless you replace the lamp The lamp is fragile If it is broken be careful not to cut yourself with glass fragments Contact your dealer for a new lamp This projector uses a lamp that contains mercury Disposal of the lamp or the projector with the lamp may be regulated due to environmental considerations For disposal or recycling information please contact your local auth...

Page 35: ...how they are lightning Check that the lens cap is removed It may take about one minute for the lamp to light up The lamp fails to light up on rare occasions In such a case wait for a few minutes and then try again If the projector was turned off before the lamp was cooled down sufficiently last time the fan may start rotating and the POWER button may not work after the power cord is plugged After t...

Page 36: ...ith the screen surface and is not a malfunction Replace the screen or displace the focus a little Connect the plugs of the cables to external devices securely Keep the projector away from devices that emit interfering radio waves When the keystone adjustment is carried out the image may not be displayed correctly depending on the type of input signal This isn t a product malfunction In this case r...

Page 37: ... except for the POWER button don t function Abnormal sound is heard Solution This air comes out after cooling the inside of the projector You may feel hot but this is not a malfunction The microcomputers inside the projector may be wrongly operating because of noise Press the POWER button to turn off the lamp and unplug the power cord from the wall outlet Wait about 10 minutes plug the power cord ...

Page 38: ...es Relocate the projector to a cooler place Wait until the STATUS indicator goes out then press the POWER button If the above solution is not effective replace the lamp Replace the lamp Change with a new lamp if this problem recurs Close the cover correctly Contact your dealer 1 Duration when LAMP MODE of the INSTALLATION menu is set to LOW When it is set to STANDARD this duration will be shorted ...

Page 39: ... 15 pin 1 HDMI HDMI 19 pin 1 Signal type Terminal type Line Video input RCA 1 S video input S 1 Component video input RCA 1 RS 232C 8 pin DC 12 V max 200 mA stereo mini jack 41 F 5 C to 95 F 35 C AC100 240 V 50 60 Hz 2 9 A 310 mm W x 100 mm H x 245 mm D Not including protrusion 2 9 kg Luminance signal Vp p 1 0 V 75 Ω negative sync Chrominance signals Vp p 0 286 V 75 Ω burst signal Vp p 1 0 V 75 Ω ...

Page 40: ...n Pin No Name I O COMPUTER IN COMPONENT VIDEO IN Mini D SUB 15 pin Pin No Spec 19 1 2 18 Connectors Replacement part Option not included in the box Spare lamp VLT HC910LP HDMI IN HDMI 19 pin 1 TMDS Data2 11 TMDS Clock Shield 2 TMDS Data2 Shield 12 TMDS Clock 3 TMDS Data2 13 4 TMDS Data1 14 5 TMDS Data1 Shield 15 SCL 6 TMDS Data1 16 SDA 7 TMDS Data0 17 DDC Ground 8 TMDS Data02 Shield 18 5 V Power 9...

Page 41: ...bishi Electric Air Conditioning Visual Information Systems Shanghai Ltd 26 F Oriental Center 699 Nanjing Rd W Shanghai 200041 China Sales Inquiries Phone 86 21 5211 0882 3002 Fax 86 21 5211 0576 Technical Inquiries Phone 86 21 5211 0882 3020 Fax 86 21 5211 0576 HONG KONG Mitsubishi Electric Ryoden Air Conditioning Visual Information Systems HongKong Ltd 7th Floor Manulife Tower 169 Electric Road N...

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