86
Appendices
TV Channels
Symptom
Remarks
1.
The TV takes several seconds to respond to channel
changes.
•
It is normal for digital channels to take longer to tune in.
•
Press ENTER after entering a channel number to avoid delays.
•
Use a 4-digit number for an over-the-air digital channel.
•
Use a 6-digit number for digital cable channels if your cable service is
able to recognize 6-digit channel numbers.
General TV Operation
Symptom
Remarks
1.
The TV remote control does not work.
Check that the batteries are fresh and installed correctly.
•
Check that the slide switch on the remote is set to TV.
•
Be no more than 20 feet from the TV when using the remote control.
•
Program the remote control to operate the TV or other device.
•
Reset the remote control.
•
If you have a custom home theater controller but prefer to use the TV’s
•
remote control, unplug the controller cable from the TV’s IR—Net-
Command® Output/External Controller Input.
2.
When I try to use the remote control, the POWER key
blinks five times.
Replace the batteries.
3.
TV does not respond to the remote control or to
control-panel buttons and TV will not power on or off.
Unplug the AC power cord for 10 seconds.
•
Use the System Reset button.
•
If you have a custom home theater controller but prefer to use the TV’s
•
remote control, unplug the controller cable from the TV’s IR—Net-
Command® Output/External Controller Input.
4.
When a device is selected from the Input Selection
menu, the screen is blue or black (no signal source).
•
Make sure the selected device is turned on.
•
Begin play of the device.
5.
You have forgotten your Lock menu pass code.
See Appendix A, “Bypassing the Parental Lock,” page 67.
6.
Rating restrictions are not working.
Open the Parental Lock menu and:
Verify that the U.S. Ratings or Other Ratings setting is On.
•
Check the Lock Time/Unlock Time to check if rating restrictions
•
are disabled.
Rating restrictions apply only to content on ANT 1 and ANT 2, and
•
VIDEO composite video jacks.
Not all broadcasters send ratings. Contact your local broadcaster
•
or cable provider.
7.
On-screen displays appear each time you change a
function.
Normal TV operation.
8.
I have turned on CEC for my HDMI devices but
control is erratic and I wish to disable it.
Turn off all NetCommand HDMI control signals from the TV. Open the
•
Inputs > NetCommand HDMI Control menu and set to Off (page 51).
Turn off the TV’s NetCommand HDMI control for the specific
•
device. Open the Inputs > Name menu, select the device, select
Control Off (page 51).
Disable CEC on the device itself. See the device’s instructions.
•
If the problem persists, do the following:
•
Disconnect the device from the TV.
1.
Open the Inputs > Name menu. Highlight the device and
2.
select Delete to remove the device from the Input Selection
menu.
Reconnect the device to the TV and Auto Input Sensing will
3.
recognize the device as a non-CEC device.
Appendix F: Troubleshooting, continued
