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16 TROUBLESHOOTING
16.7 Checking method
Checking personal computer and operating system
Check if the personal computer or operating system has any problem.
For the problem of the personal computer or operating system, consult the personal computer or operating system
manufacturer.
Checking on Device Manager screen
Check if the board is displayed on the Windows Device Manager.
If the problem is not solved by the above corrective actions, refer to the following section and contact us.
Page 166 Information Required for Inquiries
• Do not uninstall or disable the driver of the board on the Device Manager when the board is normally
recognized. If it is uninstalled or disabled, the operating system may shut down (blue screen).
• "?" is displayed next to the icon, however, the CC-Link IE Field Network board is recognized normally.
Item
Corrective action
Is the power supply ensured?
Check the power outlet and power cable of the personal computer.
Does the board operate normally if the other optional boards are
uninstalled?
• Change the installation location of the board.
• Check the resource acquisition status of other board and change the resource on the
BIOS setting screen or Device Manager screen.
• Reinstall the driver of the other optional boards.
• Replace the other optional boards.
Is the board operating normally on another personal computer?
• After formatting the HD, install the operating system again.
• Repair or replace the personal computer.
Item
Corrective action
Is the driver name of the board not displayed on the Device
Manager screen?
The board or driver is not installed.
• If the board is not installed, install the board.
If the board is already installed, check the board installation status and reinstall the board.
• Reinstall the software package. (
• If the board operates normally on another personal computer, the personal computer may
have problems. In this case, repair or replace the personal computer.
• If the board does not operate normally on another personal computer, replace the board.
Is "!" displayed next to the icon on the Device Manage screen?
The board installation failed.
• Reinstall the software package. (
• Check the board installation status and reinstall the board.
• If the board operates normally on another personal computer, the personal computer may
have problems. In this case, repair or replace the personal computer.
• If the board does not operate normally on another personal computer, replace the board.
Summary of Contents for MELSEC Q80BD-J71GF11-T2
Page 2: ......
Page 6: ...4 Disposal Precautions CAUTION When disposing of this product treat it as industrial waste ...
Page 118: ...116 12 MONITORING MEMO ...
Page 140: ...138 14 MELSEC DATA LINK LIBRARY MEMO ...
Page 142: ...140 15 PROGRAMMING 15 1 Precautions on Programming MEMO ...
Page 243: ...241 I U Utility 83 ...
Page 247: ......