37
Problem
Check
Explanation and Action
A
utomatic Ice Making
Cannot make ice
Water in the tank
stays at the
same level
1
1
Has enough time passed after
installation?
It takes 4 to 5 hours for the refrigerator to cool, and
24 hours or more in summer to make ice.
2
2
Has food, the ice server, or another
object been left in the ice storage box?
Also, has the ice been leveled?
Remove food or other objects from the ice storage box. The
ice storage box is judged to be full of ice. Also, spread the
ice out flat all the way to the front.
3
2
Is the ice making setting for the ice
making compartment set to “ICE STOP”?
Set the ice making compartment's setting to
.
Pages 21 - 22
4
4
Are the ice tray and ice tray lock lever
installed correctly?
Set the ice tray lock lever to the correct position and check
the installation status of the ice tray.
Page 27
5
5
Is the water supply pipe installed
correctly in the tank holder area?
Remove any foreign objects creating gaps and install the
pipe so that it is not loose.
Page 27
6
6
Are the water supply pump and tank
pipe installed correctly onto the water
tank?
Check that they are correctly installed. In particular, ensure
that the opening of the tank pipe inside the tank is installed
firmly to the tank.
Pages 26 - 27
Makes only a small
amount of ice
Making ice takes
a long time
1
7
Is the door opened or the ice tray
removed frequently?
Ice making takes longer. Do not open and close the door or
remove the ice tray frequently.
Page 13
2
2
Is the temperature of the freezer
compartment set to “L”? Is the energy
saving mode set for the freezer
compartment?
Making ice may take longer. Set the temperature of the
freezer compartment to “M”, and cancel energy saving mode.
Page 21
Water tank
or water supply
pipe freezes
1
1
Are the water supply pipe and water
tank installed to the refrigerator without
any gaps?
Additionally, is the tank pipe installed to
the water tank without any internal gaps?
Check the installation around the
water tank. If there are gaps, the
cold air may escape and water
may freeze.
Pages 26 - 27
Ice is small or
joined together
1
1
Has ice been stored inside the ice
storage box for a long time?
Ice stored inside the ice storage box for a long time may shrink
or join together (due to a phenomenon called sublimation).
When not using ice, it is recommended that you remove the
water and stop the ice making.
2
2
Does it occur when the water in the
water tank is decreasing?
As the water in the water tank decreases, the amount of
supply water is slightly reduced.
Sound
There is a
rattling sound
1
1
Are any nearby objects in contact with
the refrigerator?
Leave space around the refrigerator. When objects or walls are in
contact with the refrigerator, sounds may be heard.
2
2
Make sure that the water tank and
water supply pipe are properly
installed.
Push in the water tank until it touches the rear side. If it is out of
position, the sound of the water supply pipe can grow loud.
If there are any gaps or looseness, the water may freeze,
causing sounds to be heard.
Loud noises
Worrisome
noises (Noises
described on the
right are normal)
1
1
The noise gets louder suddenly
or the tone changes.
Immediately after beginning use, when the weather is hot,
when the doors are frequently opened and closed, and in
similar situations, the refrigerator switches to high-speed
operation and cools with high power.
2
2
A whistling sound is made after closing a door.
This is the sound of the cooling fan motor starting.
3
3
A whipping or dripping sound is
sometimes heard from inside the
refrigerator after a door is opened.
This is the creaking sound as warm air enters and expands
the plastic.
4
4
Sometimes the sound of flowing or
boiling water can be heard.
This is the sound of the refrigerant (gas) flowing.
5
5
A rattling or squeaking sound is made
sometimes (every 1 to 2 hours).
This is the sound of the automatic ice maker. Even when there
is no water in the water tank, the automatic ice maker and pump
make a sound about every 100 minutes.
6
6
After turning on the power, a thumping or
creaking sound may be heard in the ice
making “ICE STOP” mode (every 1 to 2 hours).
This is the sound of the operation check. The check is
performed even in the “ICE STOP” ice making mode.
Door
Doors do not
close
Doors open
easily
1
1
Is a door making contact with food or a
case? Is too much food packed inside?
Store food so that the door does not make contact with the
food when closed. In the refrigerator compartment, store
food on the shelves and in the drawer doors store food
so that it does not make contact with the ceiling when
doors are shut and opened. Do not attach a case that you
purchased separately onto the outside of a pocket.
2
2
Has food fallen behind a case in a drawer
door, or is the power cord or another object
trapped between the refrigerator and a door?
Remove any objects. Make sure that the door does not trap
objects such as food, power cords or plastic bags.
3
3
Is the refrigerator installed stably?
Are the adjustable supports making
contact with the floor?
Lower the adjustable supports to raise the front side slightly
and make the doors easier to close.
Page 7
The alarm
will sound
1
1
Check if the doors are closed.
Refer to “When the door alarm sounds” and “When the
alarm cannot be turned off”.
Page 32
Water tank
Tank pipe
Trouble-
shooting
