14
TROUBLESHOOTING
9
DEVICE MONIT
O
R
UT
IL
ITY
10
MELS
EC D
A
TA
LI
N
K
LI
BRAR
Y
11
PROGRAMMING
12
AP
PLI
C
A
T
IO
N
FUNCT
IONS
13
E
R
ROR COD
E
S
14
TROU
BLE
S
HO
O
T
ING
A
APPE
NDICES
I
INDEX
14.3 When CC-Link IE Controller Network Board did not Operate Normally
14.3.1 Checking personal computer and operating system
14
- 9
14.3 When CC-Link IE Controller Network Board did not Operate
Normally
When the personal computer on which the board is installed is not started, or the system
shut down or system reset is occurred, check the items following the procedure shown
below.
1. Uninstall the board and check if the personal computer is started.
• Checking personal computer and operating system
2. After restarting the personal computer, check if there is any error.
• Checking on Event Viewer screen
3. Install the board and restart the personal computer.
• Checking the board installation status
• Checking on Device Manager screen
If the troubleshooting above does not help, refer to
After starting the personal computer on which the board is installed, check the items
following the procedure written in Basic checking procedure. (
(1) The system shutdown occurred when driver is uninstalled or disabled
Do not uninstall or disable the driver on the "Device Manager" screen when the board
is normally recognized.
If it is uninstalled or disabled, the operating system may shut down (blue screen).
14.3.1 Checking personal computer and operating system
Check if the personal computer or operating system have any problems.
For the problem of the personal computer or operating system, contact the personal
computer or operating system manufacturer.
Item
Corrective action
Is the power supply ensured?
Check the power outlet and power cable of the
personal computer.
Does the board operate normally if uninstall
the other optional boards?
• Change the installation location of the board.
• Check the resource acquisition status of other
board and change the resource on the BIOS
setting screen or Device Manager screen.
• Reinstall the driver of the other optional boards.
• Replace the other optional boards.
Does the board operate normally on another
personal computer?
• Reinstall the operating system after formatting HD.
• Repair or replace the personal computer.