'20 • SR-SM-285
-
110
-
Error code
Remote control:
LED
Green
Red
Indoor
Content
E38
Outdoor air temperature
sensor anomaly
Keeps flashing Stays OFF
1. Applicable model
5. Troubleshooting
All models
Diagnosis
Countermeasure
Is
the outdoor air
temperature sensor connector
connected properly?
YES
Is the
characteristics of the
outdoor air temperature
sensor
OK?
NO
For the characteristics of outdoor air
temperature sensor, see the following graph.
YES
Temperature-resistance characteristics
15
10
5
0
10
30 40
20
50
NO
Temperature sensor resistance (kΩ
)
5kΩ at 25°C
(Broken wire)
(Short-circuit)
Temperature (°C)
Correct connector.
Defective outdoor
air temperature
sensor
➞
Replace.
Defective outdoor unit
PCB
➞
Replace.
(Defective outdoor air
temperature sensor input
circuit)
2. Error detection method
Detection of anomalously low
temperature (resistance) on
outdoor air temperature sensor
3. Condition of error displayed
• When the temperature sensor
detects -55°C or lower for 5
seconds continuously within 2
minutes to 2 minutes 20 seconds
after the compressor ON, the
compressor stops. After 3-minutes
delay, the compressor starts again
automatically, but if this anomalous
temperature is detected 3 times
within 40 minutes.
• When -55°C or lower is detected for
5 seconds continuously within 20
seconds after compressor ON.
4. Presumable cause
• Defective outdoor unit PCB
• Broken sensor harness or
temperature sensing section
(Check molding.)
• Disconnected wire connection
(connector)
Note:
Summary of Contents for SRR25ZS-W
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