MK Diamond Products MK-SDG-7, Owners Manual, Parts List & Exploded View

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MK-SDG-7   

 ORDERING, RETURN, PACKING, & AUTHORIZED SERVICE

ORDERING INFORMATION

You may order MK Diamond products through your local MK Diamond distributor or, you may order 

direct from MK Diamond.

NOTE:  There is a $25.00 minimum order when ordering direct from MK Diamond.  All purchases 

must be made using VISA, MasterCard or American Express.

When ordering direct from MK Diamond, please have the following information ready before calling:

•  The Model Number of the unit

•  The Serial Number of the unit

•  Where the unit was purchased and when

•  The Part Number for the part(s) being ordered

•  The Part Description for the part(s) being ordered

All parts may be ordered by calling toll free to – 800 421-5830 or 310 539-5221 and asking for 

Customer Service.  For technical questions, call – 800 474-5594.
RETURN MATERIALS POLICY
To expedite the service relative to the return of a product purchased through MK Diamond, 

please observe the following:

NOTE:  When returning all items, they must have been purchased within the previous twelve 

(12) months.

•  Have the Model Number of the unit

•  Have the Serial Number of the unit

•  Have the location of where the unit was purchased

•  Have the date when the unit was purchased

•  Contact Customer Service for approval to return the item(s)

•  Obtain a Returned Goods Number (RGA) authorizing the return

•  Follow the packaging instructions in the following section

•  Ensure your item(s) are prepaid to the destination

For returned items, call toll free to – 800 421-5830 or 310 539-5221 and ask for Customer 

Service.  For technical questions, call – 800 474-5594 or 310 257-2845.

PACKAGING INSTRUCTIONS
•  Dry the unit before shipping

•  Package the unit in its original container or one of comparable size (do not ship the unit partially 

exposed)

•  Ensure all parts are secured in the packaging to prevent movement.

AUTHORIZED SERVICE CENTERS
For quicker repair time, you may contact MK Diamond Customer Service, toll free, at  800 421-5830 

or 310 539-5221 for the Authorized Service Center closest too you or visit our web site at www.

mkdiamond.com. For technical questions, call – 800 474-5594.