Camera system
messtechnik
EMC Test and Measuring Systems
mk
Extended Manual
6 Troubleshooting
The following troubleshooting list helps you to locate and fix problems in order to reduce downtimes.
i
Notice!
•
For problems that you cannot solve yourself, please contact mk messtechnik GmbH for
further assistance.
•
Only send in devices after you have contacted a representative of mk messtechnik GmbH
and received an RMA number to authorise the return.
Error
Possible Cause
Solution
AV input card
Receiver does not show video
from AV input card at output
The AV input card cannot
process the input resolution
Set a different output resolution on your video
source, see chapter 2.2.2.1
The wrong video input is set
on the AV input card
Select the correct video input (DVI/HDMI, VGA
or CVBS) on the AV input card, see chapter
The video source has read
the wrong EDID data
Trigger the detection of the monitor at your
video source or reconnect the video source to
the AV input card, see chapter 2.2.2.3
Relay card
Target receiver does not
display the relayed AV signal
at the output
Relay card at the source
receiver is not switched to
the corresponding input
Correct the switching at the source receiver, see
chapter 2.3
Error in network
configuration
Check and, if necessary, correct the
configuration of the network, see chapter 2.3
and 4.3.9.3
Error in wiring between
source and destination
receiver
Check the optical wiring.
Check the connection via network. Are both
receivers in the same subnet? Are the network
settings correct?
Multiple relaying of the same
source to target receiver
Correct the switching at the source receiver, see
chapter 2.3
Source ID exists more than
once
Check with the Camera Control Software
whether all inputs have different IDs, see
chapter 4.3.7.2
Optical input / AV output
card
See base manual
Optical input / AV output
card
VGA output shows wrong
colors
Mode incorrectly set
Check the configuration (Mode and Submode) of
the AV output card, see chapter 4.3.7.1
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