18
9. ISSUE SOLVING AND TECHNICAL DATA
Issues
Error
Possible reason
Solution
Mobeye MS100E does not work.
No valid Telephone number was
entered.
Enter a valid number.
The light is flashing red during
switching on.
No valid SIM card was entered
or the SIM card was not made
pin code free.
Check the SIM card.
No GSM signal during the GSM
test.
No network is available,
belonging to the SIM cards
provider.
Choose another network
provider.
The light remains red.
You entered an incorrect
installation or user code three
times.
Wait 10 minutes and then
re-enter the correct
installation or user code.
You do not receive an SMS with
the settings.
Telephone number is not
correct.
Re-program the telephone
number
at position ‘01’
For other questions, please refer to the site www.mobeye.eu
Technical data
• GSM: Quad Band EGSM 850/900/1800/1900 MHz
compatible to the ETSI GSM Phase 2+ standard
• Temperature range: -10°C until +55°C
• Dimensions: 161 x 90 x 35 mm (LxWxH)
• Back-up battery: Lithium-Ion, Mobeye article number AC-RBP1
• Power: 50 mA, short peaks of max. 2 A
For support on technical problems regarding Mobeye MS100E please contact
info@mobeye.eu.
Summary of Contents for MS100E
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