MobileHelp Customer Support 1-877-827-6207
5
note: please handle your Fall Detect Button with care when putting it on or
taking it off, as it may interpret this movement as a fall and activate. If it does,
you will hear a series of beeps and the red light will begin flashing. You can cancel
the alarm by pressing and holding your button for approximately 5 seconds until
the light flashes green once and you hear a series of beeps. If you are unable to
cancel, please tell the operator that it was a false alarm. If you do not explain this
to the operator, emergency help will be contacted.
If you have any questions, please call our support team at
1-877-827-6207
and select
the Technical Support option. See last page for hours of operation.
