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MobileRepeater.co.uk
Unit 1A Learoyd Road, Mountfield Industrial Estate, New Romney, Kent TN2 8XU
Tel -‐ +44(0)8082 344257, Email – Sales@MobileRepeater.co.uk
Trouble-‐Shooting Tips
If you get a signal off the repeater but coverage radius is low
If you have established that you are now able to place and receive calls when in
range of the repeater and want to extend coverage inside the building it is important
to ensure the proper orientation of your external aerial and to ensure that it is
pointed towards the local base station for your network provider. Beyond this you
may consider upgrading to a higher gain MR Yagi Aeiral to improve range.
If the Green LED is OFF but you are still getting a signal on your mobile phone
This is OK.
The repeater is operating normally. NOTE the green signal indicator
does not need to be on in order for the unit to operate properly. The green LED is
designed to activate when the repeater unit receives maximum signal input from the
external aerial. If the LED is OFF the repeater will still broadcast a signal but may
not reach the maximum estimated coverage area.
If the Green LED is ON but you are not getting a signal on your phone –
Some situations can cause false readings of the green signal LED’s on the base unit,
which can be a result of interference or coiled cable.
•
First check to make sure you have the maximum separation possible
between the external antenna and the repeater. It is very important that
there is no spare cable coiled in loops at any point. If you have the cable
coiled please unroll the whole cable and re-‐check the signal on your phone
next to the repeater.
•
The external aerial should not be within 5 meters of an active TV or satellite
aerial
If the green lights are still ON but you cannot place calls inside or drop calls on
a regular basis
Your repeater may be oscillating due to interference between the external aerial and
the base repeater, due to cable problems or a short circuit. If you are experiencing
this and you have already ensured that the cable run is straight and free from coils,
sharp bends or kinks please contact Mobile Repeater Customer Support.