Mobilex A/S
Grønlandsvej 5
DK-8660 Skanderborg
www.mobilex.dk
6. Troubleshooting
Problems
Possible Causes
Solutions
The rollator is difficult to guide or push
Dirt between wheels and forks
Remove dirt or hair between wheels
and forks
The brakes do not work or work only in
one side
The brake shoes are worn, or the brakes
are not adjusted correctly
Adjust the brakes. Replace the brake
shoes if needed (→ service centre)
The seat does not fit in when the
rollator is unfolded
The locking device is in a wrong
position or defective
Check that the locking device is in a
correct position. Replace it if needed (→
service centre
8. Disposal of the product
The product may not be disposed of with household waste but must be brought to the local recycling site.
9. Guarantee
Mobilex A/S offers 2 years of warranty for damages caused by errors in production or material errors. The warranty is
not valid by not-intended repair or usage of the product. Parts subject to normal wear are not covered by the
warranty, unless wear is caused by a manufacturing fault. If product changes are made without our written
acceptance the CE-marking and product warranty will not be valid. In the event of product damages covered by this
warranty, please notify your dealer or Mobilex A/S directly. The warranty does not cover transport costs and does not
include compensation for personal injuries or non-use of the product during repair. The warranty does not cover
damages due to the user manual not being followed.
Rev. 23.06.21
17 - 24
UM-312201-202-211-MULTI_22062021.odt
