23
Twister Quad
ready-to-fly
ready-to-fly
30 DAY WARRANTY
Model Engines (Aust.) Pty. Ltd. warrants this product to be free from defects in materials or
workmanship for 30 days from the date of purchase and will repair, replace or refund the
purchase should the product prove to be defective.
This warranty does not apply to any unit or system or component which has been dropped,
damaged in a crash, improperly installed, assembled, handled or abused.
Model Engines (Aust.) Pty. Ltd. reserves the right to void the warranty if the product has
been altered or modified, has had a foreign part added, has been misused or not used for the
purpose for which it was designed, has been used near or in salt water, has been water
damaged, or if the damage has been caused by the customer’s use of the product.
Under no circumstances does Model Engines (Aust.) Pty. Ltd. warrant nor will the consumer
be entitled to consequential or incidental damages. Model Engines (Aust.) Pty. Ltd. assumes
no responsibility for any other damage, inconvenience or other claims whatsoever.
LODGING A CLAIM
To lodge a claim, present the goods to your place of purchase (retailer where you bought the
product) with your original purchase receipt and a written explanation of the defect.
The place of purchase (retailer where you bought the product) will then contact Model
Engines (Aust.) Pty. Ltd. for a Return Authority number and will return the item for warranty
assessment to Model Engines (Aust.) Pty. Ltd.. Items delivered to Model Engines (Aust.)
Pty. Ltd. for warranty assessment without a Return Authority number will be returned to
sender.
The warranty process may take up to 14 business days from the date of receipt. Model
Engines (Aust.) Pty. Ltd. must assess each item and if warranty applies must repair or replace
the item at its discretion and return it to the place of purchase (retailer where you bought the
product).
Goods presented for warranty may be replaced by refurbished goods of the same type rather
than being repaired. Refurbished parts may be used to repair the goods.
If the product is proved to be defective the cost and expenses relating to the delivery of the
goods to Model Engines (Aust.) Pty. Ltd., will be borne by Model Engines (Aust.) Pty. Ltd..
The benefits of this warranty are in addition to other rights and remedies of the customer
under any law to which this warranty relates.
Our goods come with guarantees that cannot be excluded under the Australian consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
Model Engines (Aust.) Pty. Ltd., Unit 1, 158-168 Browns Road, Noble Park, Victoria, 3174,
Australia.
www.modelengines.com.au
Ph (03) 8793 5555
warranties@modelengines.com.au
This warranty information relates to goods supplied on a wholesale basis by Model Engines
(Aust.) Pty. Ltd. to Australian Retailers. The warranty complies with Australian regulatory
requirements and supersedes all warranty information from the original manufacturer.
