10
•
This dispenser has been disinfected before the shipping.
•
Clean the hose, water tank, and heating element at least once a year by an
expert. This procedure will keep the machine in its best condition and prolong
the life. Do not dissassemble the machine by yourself to avoid damage on the
machine.
•
Use soft damp cloth to clean the dispenser surface, and use soft dry cloth to
dry the surface. Do not let water get into the machine.
•
Make sure the power cord is unplugged from the power source when
discarding excess water, during maintenance process, or when the appliance is
not used for a long time. Meanwhile, when the hot is not heated, open the
drain valve until there is no water in the appliance. Meanwhile, if the hot
water tap release cold water, let the valve open until there is no water left
inside the dispenser.
•
If the display screen shows
empty water icon, that means that the water
has run out. Change the water gallon with the new one immediately.
•
In order to ensure the long term normal use of water dispenser, please check
the function regularly. When abnormality occurs, please notify the MODENA
Call Center.
If abormalities happen when in use, please stop using the appliance and unplug
the power cord, and check the following table to make sure of the appliance’s
condition. If necessary, please contact Modena Call Center.
Problem
Possible Cause
Recommended Action
Water is not hot
or not cold
•
Excessive dispensation of hot
water or cold water in a short
period of time.
•
Unit is not yet connected to
electricity.
•
Wait until the water becomes
cold or hot.
•
Connect the cord to the outlet
and press the heater and cooler
switches.
Water is not
being dispensed
out of the tap
•
Water gallon is empty. The pipe
is stuck or block something.
•
Replace the water gallon with a
new one.
•
Turn off the switch cooling to 4
hours, then turn the switch back.
Leak on the
water gallon
support
Water gallon is leaking / damaged
•
Replace water gallon with a new
one, make sure the power cord is
unplugged.
Loud noise
Improper installation or
Install unit on even and stable
PART 6: TROUBLESHOOTING
