27
FREQUENTLY ASKED QUESTIONS
Q. How do you change the optional Wall Touch Control to
Fahrenheit/Celsius?
A. Long press on the up and down arrows on the fire unit to toggle
between Fahrenheit and Celsius.
Q. What distance can the remote be used from the fireplace?
A. Optimal distance for the remote control is maximum 20 feet.
Q. Can you turn on the fireplace via the manual control and off
via the remote (or vise versa)?
A. Yes.
Q. Can the fireplace be installed outside?
A. No. Please review the entire safety chapter before installing
this fireplace.
Q. Does the fireplace need to be on a dedicated 20 amp circuit?
A. Yes.
Q. What thickness of sheetrock should be used for the recessed
installation?
A. 1/2" or 5/8", thinner is recommended for tile facade.
Q. How often do the batteries in the remote need to be replaced?
A. Annually, possibly more with heavy use.
Q. Is there a remote receiver in the fireplace that requires batteries?
A. No, only the actual remote requires batteries.
The rest of the fireplace runs entirely off of the main power supply.
Q. How do I reset the unit?
A. Turn power off at the breaker for 1 minute.
Q. How do I install the Optional Wall Control and Wi-Fi App?
A. Optional wall control & Wi-Fi app instructions available for
download on Modern Flames’ website
FCC CAUTION