Trouble Shooting
If you have troubles getting your computer to recognize (mount) the ModiX HD-35 as an external hard drive,
check the following.
If using Windows 98SE, you must first install the drivers from the included CD-ROM.
If using a USB hub, try connecting without using the hub (some hubs are not powered and may not work with
the ModiX HD-35)
If using a USB port in the front of your computer, try a USB port in the back. Front USB ports are often from
non-powered hubs
Do not connect to a USB port repeated through a keyboard
Your USB driver software may be out of date. Find your USB chipset type by going to My Computer >
Properties > Device Driver > Universal Serial Bus (USB) Controllers > Host Controller. You may have a
chipset VIA, Intel, SIS or another. It is possible that you do not have the latest software drivers for these
chipsets. For VIA updates, check out www.viaarena.com. For Intel check out www.intel.com. For SIS, cancel
the driver and reinstall the Windows default USB controller drivers.
If using a laptop computer and a docking station, try connecting without the docking station.
First connect the interface cable to the ModiX HD-35 while it is off, start up the ModiX HD-35, then once the
ModiX HD-35 has finished booting up, connect the other end of the USB cable to a running computer.
Starting up the ModiX HD-35 with it already connected via the USB 2.0 interface cable may the ModiX HD-35
to be unrecognized by the computer.
Shut off and reboot the computer and the ModiX HD-35 and then try connecting again in the preferred order
mentioned above.
If Macintosh OS 10.1.x says it cannot mount the volume, you can use Disk Utility to reformat ModiX HD-35
hard drive to type MS DOS FAT32. However, files will only be readable from a Macintosh, not a Windows
machine.
Make sure in your system BIOS the USB port is checked “ON” not “Off” Usually just on old machines.
In Win98SE make sure in the Config.sys if there is a line “last drive = ” that it be last drive = z: Usually just on
old machines
.
