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support@moixa.com www.moixa.com/support/ +44 207 734 1511
Version number. MOB-UM001 February 2021. All details correct at the time of publication.
Welcome to your Moixa
®
Optimised Battery System
This is your User Manual
Moixa develops smart, clean technology to support a future powered by renewable energy. With the Moixa
Optimised Battery System you can take control of your electricity usage, power your devices from more
renewable energy and save money on your energy bills.
With a Moixa Optimised Battery System, you can bring smart-charging to your energy devices to:
•
lower your energy bills by charging during off-peak periods with a time-of-use tariff
•
optimise device charging behaviour to best utilise solar energy
•
visualise your energy use on the Moixa Dashboard and app
Contact
Your installer will tell you who is providing your customer support. If Moixa is providing
your customer support, you should contact us by email to
or by calling
+44 (0)20 7734 1511 (option 2)
We are available between 9am and 6pm on weekdays (excluding UK Bank Holidays).
You can also write to us at:
Moixa Technology, 29 – 31 Saffron Hill, London EC1N 8FH
If Moixa is not providing your customer support, please refer to the contact information
provided by your installer.
Support information is also available on the Dashboard and App.
Updates to this User Manual and your User Agreement
The most up to date version of this User Manual is available on our website:
www.moixa.com/support/
.
For more details of your contract with Moixa, please see your User Agreement which includes a description
of your statutory rights, Installation Requirements and Warranty (where Moixa is your installer), Equipment
Warranty, Moving House, Monitoring Energy generation and consumption, Upgrades and Updates to soft-
ware and general terms and conditions for use.
Please read this User Manual alongside your User Agreement. The most up to date version of your User
Agreement is also available on our website:
www.moixa.com/support/
.
If significant updates are made to this User Manual or User Agreement, you will receive an email notification
from Moixa.
