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support@moixa.com www.moixa.com/support/ +44 207 734 1511
Version number. MOB-UM001 February 2021. All details correct at the time of publication.
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If it is safe to do so, turn the isolator switch to OFF, extinguish the fire near the Moixa
Optimised Battery System and contact Customer Support.
•
If it is not safe to turn the isolator switch off, switch it off at the consumer unit (fuse box),
then extinguish the fire near the unit and contact Customer Support.
If your Pylontech Battery modules start to leak and someone is exposed to the liquid, they
should seek immediate medical assistance. The MSDS (material safety data sheet) lists
down the immediate actions to be taken if someone comes in contact because seeking
medical assistance could take time. You must also turn the isolator switch to OFF (p. 7) and
contact Customer Support.
Do not attempt to disassemble, repair or change the location of the Moixa Hub or any part
of the Moixa Optimised Battery System. This can only be carried out by a Moixa Accredited
Installer. Attempts to do so yourself (or anyone else) will invalidate your Moixa Installation
and Manufacturers’ Warranties.
The Moixa Optimised Battery System must not be exposed to extreme temperatures,
such as direct heat, flame or cold.
Keep children and animals away from the Moixa Optimised Battery System.
For proper ventilation, 100mm of free space is required to the left, right, top and front
sides of the Victron inverter supplied as part of your Moixa Optimised Battery System.
Covering it could cause it to overheat or stop working.
After your Moixa Optimised Battery System has been installed you must inform Customer
Support of any significant electrical work that you are planning, such as any changes to
your consumer unit (fuse box), as this may impact your Moixa Optimised Battery System’s
performance.
Keep the cabinet keys away from children and in a safe accessible location (to be able to
open immediately - when required.
Do not attempt to tamper with, disconnect, disassemble, repair or move the Moixa
Optimised Battery System. This can only be carried out by a Moixa Accredited Installer,
organised by Moixa.
Do not expose any part of the Moixa Optimised Battery System to an open flame or
sources of heat and do not keep flammable objects or liquids nearby.
Do not expose any part of the Moixa Optimised Battery System to temperatures in
excess of 35° C or under 18° C.
Do not pierce any part of the Moixa Optimised Battery System, place objects on top of it
or subject it to strong impacts.
Please note:
Once the Moixa Hub and your connected device(s) have been fully installed, Customer
Support must be notified of any significant electrical work that you are planning to conduct in your home.
This includes any changes to your consumer unit, as this may impact the performance of the Moixa Hub
and connected device(s).
