Moneris iPP320 PIN Pad, Quick Install Manual

Page 1: ...12 17 Moneris iPP320 PIN Pad Merchant Resource Center Quick Install Guide...

Page 2: ...Need help Web moneris com support Email onlinepayments moneris com Toll free 1 866 319 7450 Record your Moneris merchant ID here ____________________________________...

Page 3: ...ad using serial cable connection 10 Hardware setup iPP320 PIN Pad using cloud pairing 15 Configuring optional settings 22 Enabling disabling tip prompting on the iPP320 PIN Pad 23 Setting the iPP320 P...

Page 4: ...ter Quick Install Guide 2 Setting Up Your PIN Pad Setting Up Your PIN Pad In this section we go over everything you need to know to set up your iPP320 PIN Pad In this section we go over everything you...

Page 5: ...u received the following hardware from Moneris IPP320 PIN PAD 2 Please confirm that you received one of the following PIN Pad cables from Moneris PIN PAD USB CABLE PIN PAD SERIAL CABLE PIN PAD ETHERNE...

Page 6: ...ired hi speed Internet access point e g a router switch hub internal wiring whatever is applicable to the high speed Internet service at your specific location to which you will connect the iPP320 PIN...

Page 7: ...e exe file to begin the installation process e When the installation dialog boxes display continue clicking the Next button as prompted and then click on the Install button f Once the driver is instal...

Page 8: ...NIT REQUIRED screen displays go back to step 3b of this procedure MENU DISPLAY STATUS CONFIGURATION DISPLAY STATUS d Press the F2 key to scroll to CONFIGURATION and press the green key MENU DISPLAY ST...

Page 9: ...DE screen displays press the F4 key OFF QR CODE ON OFF OFF d When the BEEP screen displays press the F1 key ON BEEP ON OFF ON e When the PED SERIAL NUMBER screen displays press the green key to contin...

Page 10: ...r s operating system c Go to step 6 Configure the Merchant Resource Center com port setting for your user account below 6 Configure the Merchant Resource Center com port setting for your user account...

Page 11: ...the option to always trust content from this publisher and then allow the applet to run If a security warning dialog box displays on your computer screen prompting you for permission to allow the Mon...

Page 12: ...press to secure the cable connection c Plug the power cable connector into the port at the back of the PIN Pad serial cable connector d Plug the PIN Pad serial cable connector into a serial port on yo...

Page 13: ...D screen displays go back to step 2b of this procedure MENU DISPLAY STATUS CONFIGURATION DISPLAY STATUS d On the MENU screen press the F2 key to scroll to CONFIGURATION and press the green key MENU DI...

Page 14: ...232 RS232 c When the QR CODE screen displays press the F4 key OFF QR CODE ON OFF OFF d When the BEEP screen displays press the F1 key ON BEEP ON OFF ON e When the PED SERIAL NUMBER screen displays pre...

Page 15: ...er s operating system c Go to step 5 Configure the Merchant Resource Center com port setting for your user account below 5 Configure the Merchant Resource Center com port setting for your user account...

Page 16: ...t the option to always trust content from this publisher and then allow the applet to run If a security warning dialog box displays on your computer screen prompting you for permission to allow the Mo...

Page 17: ...high speed Internet service at your specific location Note If your LAN has firewall restrictions on IP traffic to the Internet ensure that the firewall is configured so that the TCP port for SSL 443 T...

Page 18: ...b When the MODE screen displays press the green key SPT MODE SPT HYBRID PCI SPT c When the COMM TYPE screen displays press the F2 key to scroll down to CLOUD and press the green key to select it COMM...

Page 19: ...screen displays note the displayed eight digit serial number starts with 61 Note The serial number is the iPP320 PIN Pad s terminal ID e g 61012345 You will be instructed to refer to the terminal ID d...

Page 20: ...displays key in the subnet mask address and press the green key ENTER TERMINAL SUBNET MASK d When the ENTER TERMINAL DEFAULT GATEWAY screen displays key in the default gateway address e g the IP addre...

Page 21: ...ill be instructed to refer to the terminal ID during the upcoming setup steps The terminal ID is also printed on a sticker affixed to the iPP320 PIN Pad k Press the green key to continue PED SERIAL NU...

Page 22: ...rminal ID Device ID of the iPP320 PIN Pad that you want to pair g When the Pair device area displays enter the following information In the Pairing Token field enter the token value that is displayed...

Page 23: ...0 PIN Pad Note The Status field will display Connected as long as the iPP320 PIN Pad can communicate with the Merchant Resource Center via the cloud e g if the paired iPP320 PIN Pad cannot communicate...

Page 24: ...ing on the iPP320 PIN Pad go to Enabling disabling tip prompting on the iPP320 PIN Pad on page 23 To set the iPP320 PIN Pad as the default card entry device go to Setting the iPP320 PIN Pad as the def...

Page 25: ...ox To disable tip prompting unmark the Enable tip on Pinpad box 5 Click on the Update Tip Settings button 6 When the success message displays above the button the operation is complete Setting the iPP...

Page 26: ...ource Center store visit https www3 moneris com mpg enter your login credentials in the fields and click on the Submit button 2 On the menu bar click on Firstname_Lastname Account Settings 3 Wait for...

Page 27: ...en go to setup step 5 Pair the iPP320 PIN Pad with your Merchant Resource Center store on page 20 4 If the error message displays again simultaneously press and hold down both the yellow key and the k...

Page 28: ...Moneris iPP320 PIN Pad Merchant Resource Center Quick Install Guide 26 At Moneris help is always here for you 24 7 Merchant support Merchant support At Moneris help is always here for you 24 7...

Page 29: ...moneris com to purchase point of sale supplies and receipt paper Visit moneris com insights for business and payment news trends customer success stories and quarterly reports insights Need us on site...

Page 30: ...Neither Moneris or any of its affiliates nor any of our or their respective licensors licensees service providers or suppliers warrant or make any representation regarding the use or the results of t...