Moneris PAYD, Quick Install Manual

Page 1: ... 02 18 PAYD Pro Plus Mobile Solution Moneris PAYD PIN Pad Quick Install Guide ...

Page 2: ...Need help Web moneris com support PAYDProPlus mobile Toll free 1 855 423 PAYD 7293 Record your Moneris merchant ID here ____________________________________ ...

Page 3: ...ntaining battery charge 5 Battery icons on the PAYD PIN Pad 6 Battery charging 6 Battery charge level 6 Sleep mode 6 Exiting sleep mode 6 Powering off the PAYD PIN Pad 7 Determining the PAYD PIN Pad software version 8 Pairing the PAYD PIN Pad to the Apple iPad 9 Before you get started 10 Pairing with version 0608 or 0614 11 Pairing with version 1111 14 Unpairing the PAYD PIN Pad 16 Connecting and ...

Page 4: ...Moneris PAYD PIN Pad Quick Install Guide 2 This guide explains how to install and configure the Moneris PAYD PIN Pad for the PAYD Pro Plus Mobile App on an Apple iPad Introduction Introduction ...

Page 5: ... and F4 Select the option displayed above the key F2 and F3 are used to scroll up and down through menus 2 Alpha Numeric keys Used for data entry e g PINs or tip amounts 3 Cancel key Clear a message displayed on the PAYD PIN Pad Cancel the transaction 4 Correct key Clear data entered on the PAYD PIN Pad 5 OK Enter key Submit data or acknowledge a message displayed on the PAYD PIN Pad ...

Page 6: ...er WELCOME BONJOUR screen displays while the PAYD PIN Pad is idle 9 Magnetic Stripe Reader the slot along the top of PAYD PIN Pad 10 Micro USB port located on the right side Plug in USB charging cable here see Charging the PAYD PIN Pad on page 5 11 Power button located on the right side For power functions see the Power management and the PAYD PIN Pad section on page 5 For reset function press and...

Page 7: ...be sufficiently charged Charging the PAYD PIN Pad 1 Plug the small end of USB cable into the PAYD PIN Pad s micro USB port located on the side near the F4 key 2 Plug the other end of the USB cable into a powered USB port If you are using a USB port on your computer ensure the computer is turned on 3 Wait while the PAYD PIN Pad powers up 4 When you see the TELIUM MENU screen set the PAYD PIN Pad as...

Page 8: ... The PAYD PIN Pad will go into sleep mode the hardware manufacturer name logo will display and then power off after 10 minutes if the PAYD PIN Pad is not connected to an external power source and is operating under one or more of the following conditions The PAYD PIN Pad is not within the Bluetooth communication range of the Apple iPad with which it is paired The screen saver is active on the Appl...

Page 9: ...d Quick Install Guide 7 Powering off the PAYD PIN Pad 1 Disconnect the USB charging cable if connected 2 Simultaneously press and hold down both the yellow key and the punctuation key The PAYD PIN Pad beeps and powers off ...

Page 10: ...he PAYD PIN Pad starts up Refer to the diagram below to determine the software version on the PAYD PIN Pad The VVVV value depicted in this diagram corresponds to the software version and can be one of three values 0608 0614 or 1111 This version will determine which configuration and pairing instructions you should use in later sections of this guide ...

Page 11: ...ris PAYD PIN Pad Quick Install Guide 9 This section contains instructions for pairing the PAYD PIN Pad to an Apple iPad Pairing the PAYD PIN Pad to the Apple iPad Pairing the PAYD PIN Pad to the Apple iPad ...

Page 12: ...see page 8 Note Leave the PAYD PIN Pad connected to the external power source while you perform the pairing steps below Confirm that the WELCOME BONJOUR screen is displayed on the PAYD PIN Pad before you proceed Note The following instructions are to be used when pairing the PAYD PIN Pad to an Apple iPad for the first time Instructions for pairing under different circumstances are contained in the...

Page 13: ... see the TELIUM MENU screen select YES F4 Note If you see the WELCOME BONJOUR screen instead go back to step 2a e When you see the PRESS F KEY screen press the key f When you see the FUNCTIONS menu press the 2 key to select BT PAIRING g Press the 6 key to select Security Mode h Press the F2 key to highlight SSP 4 then press the green key i Wait while the PAYD PIN Pad reboots back to the WELCOME BO...

Page 14: ...le devices appears g Locate the name of the Apple iPad that you want to pair with the PAYD PIN Pad e g may appear as your tablet s name and press the key representing the number Note To scroll down the list press the F2 key h Do one of the following If the Apple iPad has previously been paired with the PAYD PIN Pad wait for the Pairing Success message to appear on the PAYD PIN Pad and then go dire...

Page 15: ...YD PIN Pad you have just set up is shown as Connected Note This PAYD PIN Pad ID can also be found on a label affixed to the underside of the PAYD PIN Pad the version screen which displays whenever the PAYD PIN Pad is rebooted If your Apple iPad prompts you to download or install an app decline the prompt 6 Once you have confirmed that the PAYD PIN Pad you have just set up is paired with your Apple...

Page 16: ...ulated with devices Use the F2 key to scroll down to your iPad listed by its name then press the green key to select it 9 Wait for a 6 digit passkey to be generated a On the Apple iPad a Bluetooth pairing request with a 6 digit pass key will display b On the PAYD PIN pad the COMPARE KEY screen with a 6 digit pass key will display 10 If the passkey is the same on both the PAYD PIN pad and the Apple...

Page 17: ...This PAYD PIN Pad ID can also be found on a label affixed to the underside of the PAYD PIN Pad the version screen which displays whenever the PAYD PIN Pad is rebooted If your Apple iPad prompts you to download or install an app decline the prompt 14 Once you have confirmed that the PAYD PIN Pad you have just set up is paired with your Apple iPad it needs to be selected within the PAYD Pro Plus App...

Page 18: ...ow as a guide for performing this task 1 Log out of the PAYD Pro Plus App 2 Tap the Settings icon on the Apple iPad s main screen 3 In the Settings menu tap Bluetooth 4 In the Bluetooth menu in the MY DEVICES list tap the Info icon next to the device name 5 Tap Forget This Device A confirmation popup appears 6 Tap OK The Bluetooth menu reappears and the PAYD PIN Pad is removed from the MY DEVICES ...

Page 19: ...our fingerprint depending on the way you have the login configured 3 Tap the Settings button 4 On the main menu tap Configuration 5 In the Configuration screen tap Devices 6 On the right pane toggle the Enable PIN Pad switch to the right Enabled 7 Tap Setup 8 In the PIN Pad Configuration popup tap Bluetooth ensure that it has a checkmark then tap Finish The Configuration Devices screen reappears T...

Page 20: ...nitializing This might take a few minutes to complete 13 Once the initialization has successfully completed a popup appears informing you the PAYD PIN Pad has been initialized Tap OK 14 When the WELCOME BONJOUR screen appears on the PAYD PIN Pad s display it is initialized and ready to use If you encounter any problems refer to the Troubleshooting section on page 19 ...

Page 21: ... the F4 key YES The PRESS F KEY screen displays 6 Press the key The FUNCTIONS menu displays 7 Press the 2 key to select BT PAIRING The BT PAIRING screen displays 8 On the BT PAIRING screen press the 3 key to select Remove paired device 9 On the REMOVE DEVICE screen press the number that corresponds to the iPad from which you are unpairing The message No paired device appears and then the screen re...

Page 22: ...rve power 1 To power on the PAYD PIN Pad press the Power button 2 If this does not work the battery charge may be depleted connect the PAYD PIN Pad to an external power source via the USB charging cable see page 5 3 To prevent the PAYD PIN Pad from going into Sleep mode and or powering off when not connected to an external power source see Sleep mode on page 6 ...

Page 23: ...Moneris PAYD PIN Pad Quick Install Guide 21 At Moneris help is always here for you 24 7 Merchant support Merchant support ...

Page 24: ...t of sale supplies and receipt paper Visit moneris com insights for business and payment news trends customer success stories and quarterly reports insights Need us on site We ll be there Moneris offers quick hassle free on site setup of your complete iPad POS Solution by our in house technicians Contact us at 1 866 MONERIS to learn more or visit moneris com iPadPOS to learn more Can t find what y...

Page 25: ...ial or punitive damages arising out of use of any of the information contained in this guide Neither Moneris or any of its affiliates nor any of our or their respective licensors licensees service providers or suppliers warrant or make any representation regarding the use or the results of the use of the information content and materials contained in this guide in terms of their correctness accura...