Features & Procedures
18
SmartSELECT Merchant Operating Manual v 2.0
•
the customer is purchasing an unusual number of expensive items.
•
the customer’s purchases seem randomly selected, with little regard for size,
quality or value.
•
the customer seems nervous or signs slowly with uncertainty.
3.2.4: PAN Fraud Check
To reduce the fraudulent use of credit cards, this security feature prompts you to
key in the last four digits of a credit card number after the card has been swiped.
The PAN Fraud Check then compares the keyed-in digits to the information con-
tained in the card’s magnetic stripe to ensure they match.
3.2.5: Shortcuts
The SmartSELECT has three Shortcuts that guide you step-by-step through these
processes:
•
Configuration Shortcut
: When you turn on the terminal for the first time,
this shortcut guides you through setting up required functions, inputting
options and testing the peripheral devices as required to complete the basic
configuration and initialization processes. This shortcut is followed immedi-
ately by the Intro Shortcut.
•
Intro Shortcut
: This one-screen shortcut provides information on the POS
Admin card and instructions on how to access on-line help. It begins immedi-
ately after the Configuration Shortcut is complete. You can also start this pro-
cedure from the
Administrative Transactions
menu.
•
End-of-Day
: This shortcut takes you through the steps required to process the
close batch transaction and produce the end-of-day reports to properly close
your terminal. It can be started from the
Administrative Transactions
menu.
3.2.6: Terminal Display Language
The text on the SmartSELECT’s touch screen can be displayed in English or
French. There are two ways to change the display language from one language to
the other:
•
by pressing the
Term Lang
button if it is available. The display language
changes immediately.
•
by pressing the
Lang
button during a transaction:
•
If the PINPad is required during the transaction, the
Change Language
prompt appears. Select
Change Terminal Language
. The terminal
returns to the screen on which the
Lang
button was pressed and the termi-
nal display language is now changed.
•
If the PINPad is not required during the transaction, the display language
changes immediately.
The terminal display language will remain changed until the
Lang
or
Term Lang
button is pressed again, even if the terminal is logged off or powered off.
Summary of Contents for smartselect
Page 10: ...Table of Contents viii SmartSELECT Merchant Operating Manual V2 0...
Page 14: ...Introduction 4 SmartSELECT Merchant Operating Manual v 2 0...
Page 48: ...Configuring Your Terminal 38 SmartSELECT Merchant Operating Manual v 2 0...
Page 58: ...Administrative Transactions 48 SmartSELECT Merchant Operating Manual v 2 0...
Page 72: ...Debit Financial Transactions 62 SmartSELECT Merchant Operating Manual v 2 0...
Page 84: ...Credit Financial Transactions 74 SmartSELECT Merchant Operating Manual v 2 0...
Page 96: ...Clerk Subtotalling 86 SmartSELECT Merchant Operating Manual v 2 0...
Page 102: ...Multi Terminal Reporting 92 SmartSELECT Merchant Operating Manual v 2 0...
Page 128: ...Private Label Transactions 118 SmartSELECT Merchant Operating Manual v 2 0...
Page 158: ...ERNEX Electronic Marketing Programs 148 SmartSELECT Merchant Operating Manual v 2 0...
Page 176: ...AIR MILES Reward Program 166 SmartSELECT Merchant Operating Manual v 2 0...
Page 188: ...Error Messages Troubleshooting 178 SmartSELECT Merchant Operating Manual v 2 0...
Page 198: ...188 SmartSELECT Merchant Operating Manual v 2 0...
