SmartSELECT Merchant Operating Manual v 2.0
99
Tip Entry on PINPad Transactions
C.3: Credit Card Transactions with Tip Entry
C.3.1: Credit Purchase with Tip Entry
From the Idle screen:
1. Key in the Purchase Amount and press
Enter
. The
Swipe Card at Terminal or
PINPAD
prompt appears.
a. On the PINPad, the prompt
Purchase
appears, then the
Swipe Card
prompt.
2. Swipe the customer’s Credit card on the terminal.
Note:
Credit Cards must be swiped on the terminal, NOT the PINPAD.
The terminal displays
Processing
, then the
Enter Last 4 Digits
prompt
appears.
a. The PINPad returns to the
Purchase
prompt.
3. Key in the last four digits of the card number and press
Enter
. The terminal
displays
Processing
, then the
Continue on PINPad
prompt appears.
On the PINPad:
a. The
PURCHASE $#.## OK?
prompt appears.
b. The customer presses
OK
. The
TIP AMOUNT $#.##
prompt appears.
c. The customer keys in the amount of the tip and presses
OK
OR
simply presses
OK
to leave the tip amount at zero.
The
Purchase $#.## - OK?
prompt appears. The value displayed includes
the purchase amount and the tip amount.
d. The customer presses
OK
to accept the amount displayed.
e. The
WELCOME/BONJOUR
prompt reappears.
4. The Host Response screen appears (indicating the Purchase amount, the Tip
amount, the Total amount and the card number) while the terminal communi-
cates with the Host.
5. When the transaction is approved, the Host Response screen is updated with
the
Approved
text, the transaction number and the
Obtain Customer Signature
prompt.The terminal finishes printing the Merchant copy of the receipt. The
Next Copy
button appears.
6. Tear off the receipt, have the customer sign it and return it to you, and keep it
for your records.
7. Press
Next Copy
. The Cardholder copy of the receipt is printed. The Host
Response screen is updated with the prompt
Provide Transaction Record
.
8. Tear off the receipt and give it to the customer along with their Credit card.
9. Press
Exit
. The terminal returns to the Idle screen.
Summary of Contents for smartselect
Page 10: ...Table of Contents viii SmartSELECT Merchant Operating Manual V2 0...
Page 14: ...Introduction 4 SmartSELECT Merchant Operating Manual v 2 0...
Page 48: ...Configuring Your Terminal 38 SmartSELECT Merchant Operating Manual v 2 0...
Page 58: ...Administrative Transactions 48 SmartSELECT Merchant Operating Manual v 2 0...
Page 72: ...Debit Financial Transactions 62 SmartSELECT Merchant Operating Manual v 2 0...
Page 84: ...Credit Financial Transactions 74 SmartSELECT Merchant Operating Manual v 2 0...
Page 96: ...Clerk Subtotalling 86 SmartSELECT Merchant Operating Manual v 2 0...
Page 102: ...Multi Terminal Reporting 92 SmartSELECT Merchant Operating Manual v 2 0...
Page 128: ...Private Label Transactions 118 SmartSELECT Merchant Operating Manual v 2 0...
Page 158: ...ERNEX Electronic Marketing Programs 148 SmartSELECT Merchant Operating Manual v 2 0...
Page 176: ...AIR MILES Reward Program 166 SmartSELECT Merchant Operating Manual v 2 0...
Page 188: ...Error Messages Troubleshooting 178 SmartSELECT Merchant Operating Manual v 2 0...
Page 198: ...188 SmartSELECT Merchant Operating Manual v 2 0...
