25
Questions?
Use this
problem
solver!
PROBLEM
POSSIBLE CAUSE
CUBED ICE WAS
•
• The last setting was CRUSHED ICE and a few cubes were left in the
SELECTED BUT
crusher from the previous setting. This is normal.
CRUSHED ICE
WAS DISPENSED
ORANGE GLOW
• Defrost heater is on. This is normal.
IN FREEZER
REFRIGERATOR
• Foods with strong odors should be tightly wrapped.
HAS ODOR
• Interior needs cleaning. See Care and Cleaning.
• Keep open box of baking soda in refrigerator; replace every 3 months.
DOOR NOT CLOSING
• Door gasket on hinge side is sticking or folding over. Apply paraffin
PROPERLY
wax to the face of the gasket.
• A door bin is hitting a shelf inside the refrigerator. Move the door
bin up one position.
MOISTURE FORMS
• Not unusual during periods of high humidity. Wipe surface dry.
ON OUTSIDE OF
• Door left open or package holding door open.
REFRIGERATOR
MOISTURE
• Too frequent or too long door openings.
COLLECTS INSIDE
• In humid weather, air carries moisture into refrigerator when doors
are opened.
INTERIOR LIGHT
• No power at outlet.
DOES NOT WORK
• Light bulb needs replacing. See Care and Cleaning.
WATER ON KITCHEN
• Ice cubes jammed in chute. Poke ice through with a wooden spoon.
FLOOR OR BOTTOM
OF FREEZER
HOT AIR FROM
• Normal air flow cooling motor. In the refrigeration process, it is
BOTTOM OF
normal that heat be expelled in the area under the refrigerator.
REFRIGERATOR
Some floor coverings are sensitive and will discolor at these safe
and normal temperatures.
REFRIGERATOR
• Adaptive defrost keeps compressor running during door openings.
NEVER SHUTS OFF
This is normal. The refrigerator will cycle off after the door remains
BUT TEMPERATURES
closed for two hours.
ARE OK
REFRIGERATOR
• Door is open and DOOR ALARM is on.
BEEPING
FOOD ISN’T
• Packaging insulating food. Increase time or re-package in plastic.
THAWING/CHILLING
• The wrong weight is selected. Select a larger weight.
• Item with high fat content. Select a larger weight.
• Not using Chill/Thaw tray. Place items on tray and allow space in
between items for better air flow.
The Problem Solver
Stainless Steel Refrigerator
