monolith BBQ Guru Edition CLASSIC, Manual

18  WARRANTY

The warranty is based on normal and reasonable resi-

dential use. The Monolith BBQ Guru Edition Grill 

carries a warranty for materials and workmanship on 

all grills and components as explained below:

1. 

The Monolith BBQ Guru Edition carries a 10 year 

warranty on all ceramic components and a 1 year war-

ranty on all wooden components. There is a 2 year 

warranty on the BBQ Guru temperature control fan 

housing. The warranty is non-transferable, hence 

valid for as long as the original purchaser owns the 

Monolith BBQ Guru Edition. Warranty coverage 

begins upon purchase from BBQ Guru. The original 

purchase receipt must accompany all warranty claims.

2. 

Within the warranty period, all original Monolith 

BBQ Guru Edition components that are found to have 

defects in materials or workmanship will be replaced 

or repaired. Fulfillment of warranty acts doesn’t cause 

a prolongation of the warranty period or initiate a new 

warranty period. Any replaced or repaired compo-

nents under warranty keep the warranty date of the 

original Monolith Grill BBQ Guru Edition purchase.

3.

 The warranty is only valid for the original purchaser as 

follows: Warranty coverage begins upon purchase from 

BBQ Guru. The warranty is non-transferable and cannot 

be prolonged through any of our retailers or partners.

The assembly and installation of the grill must be in 

accordance with the user manual, and with all region-

al and national building and fire safety codes.

Fine cracks in the exterior glaze, so-called Craquelure, 

can occur during the firing process caused by differ-

ent expansion coefficients of the glaze and ceramic 

material. This is inevitable and even desirable, making 

the ceramic more robust to temperature changes. 

Craquelure is not a quality defect. Should however, 

parts of the ceramic break or chip, please contact our 

customer service.

Due to the high temperature fluctuations within the 

grill the fire box and the fire ring could crack. The 

expansion joints in these components usually prevent 

such cracking. Should any fine cracks appear, these 

are merely a cosmetic defect and generally do not 

expand any further. Further use of these components 

is safe, the functionality of the grill is not affected. 

Should however, these components break, please con-

tact our customer service.

Stainless steel components, such as grill grates, are 

subject to discoloration through exposure to high 

temperatures. Furthermore, under certain condi-

tions, the stainless steel components may rust. 

Warranty coverage does not extend to any dents, 

scratches, chips, fading, oxidation, rust or corrosion 

resulting in the improper use of chemical cleaners or 

heat exposure, unless resulting in a loss of structural 

or functional integrity.

The warranty is based on normal and reasonable use 

and maintenance of the Monolith BBQ Guru Edition. 

The warranty does not apply to any damage or break-

age caused by improper use. Any unauthorized modi-

fications or alterations to the Monolith BBQ Guru 

Edition will void the warranty.

4.

 Warranty does not apply to any losses or accidental 

damage or breakage from dropping, or for any dam-

age incurred through; improper assembly, support or 

use; improper storage, transportation; lack of mainte-

nance or through negligence. Warranty coverage does 

not extend to storm damage such as hail storms, 

floods or natural disasters, fading through the expo-

sure to chemicals or minor cosmetic cracks of the 

exterior glaze that do not affect the performance of 

the Monolith BBQ Guru Edition.

5. 

All further claims, including, in particular, claims 

for damages, are herewith excluded.

6. 

Sales of Monolith BBQ Guru Edition grills are cov-

ered by US warranties through BBQ Guru. Warranties 

of Monolith Grills sold outside of the US are covered 

by Monolith Grills Europe at http://www.mono-

lith-grill.eu.

USA, September 2017

Should you have any questions, warranty claims, 

ideas, praise or critique please contact us:

BBQ GURU

™

800-288-GURU (4878) 

359 Ivyland Road Warminster, PA 18974-2205 

customerservice@thebbqguru.com

www.monolithgrills.com