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TROUBLESHOOTING
Q1: There is a clicking sound from one of the stepper motors.
A1: One of the stepper motors may not be connected properly. Check each connection,
then inspect the cables for damage.
Q2: The selected print model on the SD™ card is not printing.
A2: Remove the SD card from the printer, then mount it on your computer. Using a text
editor (e.g., Notepad), open the gcode file and check for the presence of multiple
ÿÿÿÿ symbols. If there are, the file is corrupted. Try reformatting the SD card, then
reloading the gcode file. Note that reformatting the SD card will delete all files.
Q3: The nozzle is not extruding material when starting to print.
A3: Verify that the extruder temperature has been set to the correct value for the type of
material being printed. Try cleaning the nozzle.
Q4: The model is not sticking to the build plate.
A4: Ensure that the build plate is clean and free from dust. Ensure that the bed is level
and set to the correct height (0.1mm). Ensure that the print mat is not damaged. If it
is, replace it with another print mat or blue painter's masking tape. Add a brim or raft
to your model file. Ensure that the build plate temperature is set to the correct value
for the type of material being printed.
Q5: Printed models warp or curl.
A5: Ensure that the build plate temperature is set to the correct value for the type of
material being printed. Check the infill % of the gcode. The higher the infill, the more
likely the model is to warp. Add a brim or raft to your model file.
