WARRANTY
Monroe Electronics, Inc. warrants to the owners, each instrument and sub-assembly
manufactured by them to be free from defects in material and workmanship for a period
of one year after shipment from factory. This warranty is applicable to the original
purchaser only.
Liability under this warranty is limited to service, adjustment or replacement of defective
parts (other than fuses or batteries) on any instrument or sub-assembly returned to the
factory for this purpose, transportation charges prepaid.
This warranty does not apply to instruments or sub-assemblies subjected to abuse,
abnormal operating conditions, or unauthorized repair or modification.
Since Monroe Electronics, Inc. has no control over conditions of use, no warranty is made,
or implied as to the suitability of our product for the customer's intended use.
THE WARRANTY SET FORTH IN THIS ARTICLE IS EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS, IMPLIED OR
STATUTORY INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS. Except for obligations expressly undertaken by
Monroe Electronics, in this warranty, Owner hereby waives and releases all rights, claims
and remedies with respect to any and all warranties, express, implied or statutory
(including without limitation, the implied warranties of merchantability and fitness), and
including but without being limited to any obligation of Monroe Electronics with respect to
incidental or consequential damages, or damages for loss of use. No agreement or
understanding varying or extending the warranty will be binding upon Monroe Electronics
unless in writing signed by a duly authorized representative of Monroe Electronics.
In the event of a breach of the foregoing warranty, the liability of Monroe Electronics shall
be limited to repairing or replacing the non-conforming goods and/or defective work, and
in accordance with the foregoing, Monroe Electronics shall not be liable for any other
damages, either direct or consequential.
RETURN TO FACTORY POLICY:
Materials returned to Monroe must have a Return Material Authorization number. To
obtain a RMA number, contact our A/V Switching & Control Customer Service at 585-765-
2254 or fax 585-765-9330. Customers have 30 days to determine that the product
ordered fills their need and performs as described in Monroe’s literature. Units returned
for approved repair or credit, must be in the original packaging including all parts and
paperwork plus be in very good physical condition. If not, the customer is billed the cost
to refurbish the unit and for missing accessories and merchandise. No products may be
returned for exchange or credit after 12 months of the shipment date. Monroe reserves
the right to repair or replace units under warranty.
